Nissan app not working? crashes or has problems?

Nissan Status

Published by NISSAN MOTOR CO., LTD.

With the NissanConnect Mobile app, drivers can stay connected even when on the
road. This app works with the vehicle display to bring new levels of driving
related information and entertainment to the vehicle by customizing popular apps
to the Nissan vehicle environment.

I have a problem with Nissan

Are you having issues? Select the issue you are having below and provide feedback to Nissan.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 1 Comments

By Bernard Murphy 10 months ago

I have updated my router. The Nissan Connect App will not work. When I open the app I just get the Nissan Logo on the iPhone screen and cannot go further. Can you help please. I have deleted the app and reinstalled it but same result. Thank you

Common dislikes about Nissan app

- The app should roll all features into one app.

- The app keeps telling a user to install IHeartRadio even though it's already installed.

- The app doesn't work with newer versions of iOS.

- The app doesn't always connect to the car, even after multiple attempts.

Have a Problem with Nissan Mobile Partner? Report Issue

Common Nissan Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nissan app on iOS and Android devices. Solve all Nissan app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nissan iPhone Issues and Solutions

Nissan iOS app crashes, not working, errors
Nissan iOS app network issues
Nissan on iOS has black/white screen

Nissan Android App Issues and Solutions

Nissan has errors/crashing/not working
Nissan server network connectivity issues
Nissan has black screen

Nissan iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nissan app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nissan app crashes or not working on Iphone (iOS):

Close and restart the Nissan app on iPhone
Update Nissan app to the Latest Version for iOS
Uninstall and reinstall Nissan iPhone app
Update your iPhone to the latest iOS version

Fix Nissan on iPhone unable to connect to server/internet connection issues::

To resolve Nissan network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nissan black/white screen (blank screen) on iPhone:

Follow the Nissan iOS app troubleshooting guide Here →

Nissan Android App Issues and Solutions

Fix Nissan not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nissan app issues:

Force Stop the Nissan App
1. On android, goto "Settings" » click Nissan app. » click "Force Stop".

Update Nissan to the latest version on PlayStore

Clear Nissan App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nissan app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nissan.

Fix Nissan unable to contact server/ Nissan internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nissan » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nissan » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nissan on android.

Solve Nissan black/white screens issue on Android:

Follow the Nissan android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NISSAN MOTOR CO., LTD., developers of Nissan.

100% Contact Match

Developer: NISSAN MOTOR CO., LTD.

E-Mail: [email protected]

Website: Visit Nissan Website

About this app

Drivers can select and configure their favorite supported apps from the “Manage My Apps” tab found within the NissanConnect Mobile App. this app designed each supported app to work seamlessly with vehicle display. Nissan works with the vehicle display to bring new levels of driving related information and entertainment to the vehicle by customizing popular apps to the this app vehicle environment. In addition to the intuitive touch screen controls, this app has utilized voice recognition and text-to-speech technologies for hands free and eyes on the road connectivity. Download this complimentary app to experience the future of vehicle connectivity today. With the NissanConnect Mobile app, drivers can stay connected even when on the road. Look for more supported apps coming soon.