Nissan app not working? crashes or has problems?

Nissan Status

Last Updated on 2020-09-02 by NISSAN MOTOR CO., LTD.

I have a problem with Nissan

Are you having issues? Select the issue you are having below and provide feedback to Nissan.

⚠️ Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Nissan Problems 🔥

- The app should roll all features into one app.

- The app keeps telling a user to install IHeartRadio even though it's already installed.

- The app doesn't work with newer versions of iOS.

- The app doesn't always connect to the car, even after multiple attempts.

📋 2 Reported Issues:

Hasse Poulsen 2025-01-13

Nissan app dont work, and not even the service can fix it. Nissan itself dont answering mails. This

Bernard Murphy 2023-07-08

I have updated my router. The Nissan Connect App will not work. When I open the app I just get the Nissan Logo on the iPhone screen and cannot go further. Can you help please. I have deleted the app and reinstalled it but same result. Thank you

Showing 1-2 of 2 reported issues:

Have a Problem with Nissan Mobile Partner? Report Issue

Common Nissan Problems & Solutions. Troubleshooting Guide

Table of Contents:

Nissan iPhone Issues and Solutions

Nissan iOS app crashes, not working, errors
Nissan iOS app network issues
Nissan on iOS has black/white screen

Nissan Android App Issues and Solutions

Nissan has errors/crashing/not working
Nissan server network connectivity issues
Nissan has black screen

⚠️ Troubleshoot | Fix Now in One Click

Nissan iPhone Issues and Solutions

How to fix Nissan app crashes or not working on Iphone (iOS):

Close and restart the Nissan app on iPhone
Update Nissan app to the Latest Version for iOS
Uninstall and reinstall Nissan iPhone app
Update your iPhone to the latest iOS version

Fix Nissan on iPhone unable to connect to server/internet connection issues::

To resolve Nissan network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Nissan Android App Issues and Solutions

Fix Nissan not working on Android, crashes, errors or is unresponsive:

Force Stop the Nissan App
1. On android, goto Settings » Nissan » click [Force Stop]

Update Nissan to the latest version on PlayStore

Clear Nissan App Cache and Data:
1. On android, goto Settings » Apps » Nissan » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Nissan.

Fix Nissan unable to contact server/ Nissan internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Nissan » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Nissan » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nissan