Seal app not working? crashes or has problems?

Seal Status

Last Updated on 2025-03-06 by Devang Samirbhai Shah

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Common Seal Problems & Solutions. Troubleshooting Guide

Table of Contents:

Seal iPhone Issues and Solutions

Seal iOS app crashes, not working, errors
Seal iOS app network issues
Seal on iOS has black/white screen

Seal Android App Issues and Solutions

Seal has errors/crashing/not working
Seal server network connectivity issues
Seal has black screen

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Seal iPhone Issues and Solutions

How to fix Seal app crashes or not working on Iphone (iOS):

Close and restart the Seal app on iPhone
Update Seal app to the Latest Version for iOS
Uninstall and reinstall Seal iPhone app
Update your iPhone to the latest iOS version

Fix Seal on iPhone unable to connect to server/internet connection issues::

To resolve Seal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Seal Android App Issues and Solutions

Fix Seal not working on Android, crashes, errors or is unresponsive:

Force Stop the Seal App
1. On android, goto Settings » Seal » click [Force Stop]

Update Seal to the latest version on PlayStore

Clear Seal App Cache and Data:
1. On android, goto Settings » Apps » Seal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Seal.

Fix Seal unable to contact server/ Seal internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Seal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Seal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Seal

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