Instant Decision Status

Last Updated on 2019-11-01 by Alain Stulz

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Common Instant Decision Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Instant Decision app on iOS and Android devices. Solve all Instant Decision app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Instant Decision iPhone Issues and Solutions

Instant Decision iOS app crashes, not working, errors
Instant Decision iOS app network issues
Instant Decision on iOS has black/white screen

Instant Decision Android App Issues and Solutions

Instant Decision has errors/crashing/not working
Instant Decision server network connectivity issues
Instant Decision has black screen

Instant Decision iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Instant Decision app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Instant Decision app crashes or not working on Iphone (iOS):

Close and restart the Instant Decision app on iPhone
Update Instant Decision app to the Latest Version for iOS
Uninstall and reinstall Instant Decision iPhone app
Update your iPhone to the latest iOS version

Fix Instant Decision on iPhone unable to connect to server/internet connection issues::

To resolve Instant Decision network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Instant Decision black/white screen (blank screen) on iPhone:

Follow the Instant Decision iOS app troubleshooting guide Here →

Instant Decision Android App Issues and Solutions

Fix Instant Decision not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Instant Decision app issues:

Force Stop the Instant Decision App
1. On android, goto "Settings" » click Instant Decision app. » click "Force Stop".

Update Instant Decision to the latest version on PlayStore

Clear Instant Decision App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Instant Decision app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Instant Decision.

Fix Instant Decision unable to contact server/ Instant Decision internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Instant Decision » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Instant Decision » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Instant Decision on android.

Solve Instant Decision black/white screens issue on Android:

Follow the Instant Decision android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alain Stulz, developers of Instant Decision.