Smoobu Status

Last Updated on 2025-01-30 by Smoobu GmbH

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Common Smoobu Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Smoobu network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Smoobu App
1. On android, goto Settings » Smoobu » click [Force Stop]

Clear Smoobu App Cache and Data:
1. On android, goto Settings » Apps » Smoobu » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Smoobu.

On android, goto Settings » Apps or Manage Apps tab.
Click Smoobu » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Smoobu » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smoobu

E-Mail: service@smoobu.com

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Developer: Smoobu

Mar 03, 2025, 08:41 PM
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