Carrier SmartHome Status

Last Updated on 2025-04-08 by Carrier Corporation

I have a problem with Carrier SmartHome

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⚠️ Most reported problems ⚠️

Not working

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Common Carrier SmartHome Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Carrier SmartHome network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Carrier SmartHome App
1. On android, goto Settings » Carrier SmartHome » click [Force Stop]

Clear Carrier SmartHome App Cache and Data:
1. On android, goto Settings » Apps » Carrier SmartHome » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Carrier SmartHome.

On android, goto Settings » Apps or Manage Apps tab.
Click Carrier SmartHome » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Carrier SmartHome » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Carrier SmartHome

E-Mail: ResDigital@carrier.com

Website: 🌍 Visit SmartHome Website

Privacy Policy: https://www.carrier.com/residential/en/us/legal/privacy-notice/

Developer: Carrier Corporation

Apr 10, 2025, 10:16 PM
a user from Wildwood, United States reported problems with Carrier SmartHome : Not working
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