Illinois Lottery Official App app not working? crashes or has problems?

Illinois Lottery Official App Status


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6 Problems reported in the last 24 hours

Most reported problems

Something else
62.5%

Not working
18.8%

Connection
12.5%

Crashes
6.3%

Summary of Illinois Lottery Official App Problems 🔥

- Dollar limit

- App not working

- Form over function

- Cannot purchase tickets directly from bank account

- Difficult to get back to main page to buy tickets for different game

- Cannot log in or reestablish thump print access

- Have to reboot phone to log in

📋 10 Reported Issues:

M
Moe 2024-04-02

Was able to log in, added funds to my account, but it is preventing me from purchasing tickets whether VPN is on or off.

D
Dave 2024-03-31

I played 2 fast games last night on 03/30/2024. The app as is what I mostly used, showed a strange and "shady" anomaly as I played the Pyramid Of Gold, I purchased 1 game play and checked out. It took my money and within 1 minute my ticket never showed on the screen and very quickly the screen returned a white screen with almost no wording other than "Sorry ticket NOT a winner" on a blank white screen with no POG game card even having time to load and play down the numbers. I played a $1 Fast Numbers right behind the first game just to see if it did this again. The result was a YES it did the exact same thing. Stole my money and did not issue the Game cards from either of the 2 games not even seeing what numbers drawn or were issued to my games (very shady). With in a few seconds showed Not a winner. Normally the games take a couple to a few minutes to load after purchase and play through. NOPE not this time, the Illinois Lottery app has straight up ripped me off or otherwise stole my payment without the game's cards showing at all. RIPOFF! I called today and got a remote worker from home as I could hear kids in the background. I was told to uninstall the app and reinstall. I will no longer play on the app and if I play will go back to the play slips. I will also be contacting the AG with Illinois office of attorney general. I have had a suspicion that they reset the draw games after it reaches a $400k-$1,250mm jackpot. The Lucky Day and others never seem to go above the latter or will reset with it always showing an "online winner" at these amounts. Lottery managements are not always on the up and up or honest. As has been the case in the past with an IT worker. Not to mention Illinois corrupt reputation.

S
Sherilyn W Poole 2023-06-12

The ticket scanner for instant tickets is not functioning.

R
Robert F Heider 2023-06-05

the purchase tab not working, can not buy my tickets. has not worked for two days.

B
Barbara Coleman 2023-04-03

Unable to add checking account to get wining

B
Brenda Zinkhon 2023-01-04

Scanner doesn’t scan ticket

S
Sam Ward 2022-11-19

Game results not showing since Friday morning, message says results not published

M
Mary Sullivan 2022-11-19

As of Friday 11/18 the mai, the Illinois lotto app is not publishing results.

L
Linda 2022-11-04

Scanner code at bottom of app keeps dropping. I have to constantly uninstall and w the app to retrieve the bottom scanner code and other tabs that goes with the bottom bar

L
Linda 2022-07-12

The scanner feature on app keeps disappearing when I open the app on my IPhone. I have to delete the app and then reinstall it. It doesn’t stay.

Showing 1-10 of 10 reported issues:


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‼️ Outages Happening Right Now

  • May 31, 2026, 09:18 AM

    a AndroidOS user from Belleville, United States reported problems with Illinois Lottery Official App : Crashes

  • Apr 30, 2026, 06:26 PM

    a Mac user from Cicero, United States reported problems with Illinois Lottery Official App : Not working

  • Apr 28, 2026, 05:22 AM

    a iOS user from Chicago, United States reported problems with Illinois Lottery Official App : Not working

  • Dec 31, 2025, 06:33 PM

    a iOS user from Chicago, United States reported problems with Illinois Lottery Official App : Not working

  • Dec 31, 2025, 05:32 PM

    a iOS user from Cicero, United States reported problems with Illinois Lottery Official App : Connection

  • Oct 13, 2025, 12:29 PM

    a AndroidOS user from Chicago, United States reported problems with Illinois Lottery Official App : Connection

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