Kansas Lottery PlayOn Status
Are you having issues? Select the issue you are having below and provide feedback to Kansas Lottery PlayOn.
37 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
Can't login
app is frozen
App will not let me update to new version
I need to update but it will not bring up an update screen
Can't download updated app
App says it needs updated but does not have option
Says I need to add new update, won't let me.
cant installnew app
📋 16 Reported Issues:
No login screen to log in.
Won’t let me log in
Won’t let me log in
Won’t let me log in
Try to launch app, doubleclick ad sends me out of the app.
Swooley65@redacted
Not let me login
App tells me to download an update that doesn't exist.
New app requires personal info now can't scan tickets. Accumulated points gone.
Hello have been having problems with the site for several weeks. Either it doesn't recognize email address or the password I have changed password that didn't help.I have another address I (cjmorris2@redacted) that hasn't helped either 🤔 so do I delete from my phone and reload? Thanks for info that you can provide 👍
App continually says “results not in” even though results are in.
Said needed to upgrade did that , went to sign in with my info because I do have points and uses to scan my tickets , but after I enter email and my password the sign on doesn't prompt. I liked old playon better..
App not allowing me to reset my password or access without a password reset which does not work. Takes me in a circle and nothing happens.
Can’t log in. Says I need to do update to app. OK, did that. Now says I need to reset password. But that doesn’t work, no response! Tried restarting phone. No luck. Seems the app update shuts down account access. I have points…!!! And mire to enter!!
The app no longer allows me to login. I have sent password reset and never got a response back. I cannot login or use the app
Tickets won't scan
Have a Problem with Kansas Lottery PlayOn®? Report Issue
Common Kansas Lottery PlayOn Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Kansas Lottery PlayOn Website
Privacy Policy: https://www.kslottery.com/PlayOn/privacy_policy.html
Developer: Pollard Banknote Limited
‼️ Outages Happening Right Now
-
May 05, 2026, 12:42 PMa iOS user from Lawrence, United States reported problems with Kansas Lottery PlayOn : Not working
-
Apr 14, 2026, 06:51 PM
a AndroidOS user from Topeka, United States reported problems with Kansas Lottery PlayOn : Connection
-
Mar 28, 2026, 02:37 AM
a Windows user from Kansas City, United States reported problems with Kansas Lottery PlayOn : Account
-
Mar 04, 2026, 08:25 AM
a AndroidOS user from Overland Park, United States reported problems with Kansas Lottery PlayOn : Not working
-
Mar 04, 2026, 08:22 AM
a AndroidOS user from Overland Park, United States reported problems with Kansas Lottery PlayOn : Not working
-
Mar 03, 2026, 02:27 AM
a AndroidOS user from Topeka, United States reported problems with Kansas Lottery PlayOn : Not working
-
Mar 01, 2026, 02:14 AM
a user from Russell, United States reported problems with Kansas Lottery PlayOn : Not working
-
Feb 09, 2026, 11:09 PM
a iOS user from Kansas City, United States reported problems with Kansas Lottery PlayOn : Not working
-
Jan 26, 2026, 11:19 PM
a iOS user from Lansing, United States reported problems with Kansas Lottery PlayOn : Not working
-
Jan 16, 2026, 07:35 PM
a Windows user from Wichita, United States reported problems with Kansas Lottery PlayOn : Not working
-
Started 9 minutes ago
-
Started 15 minutes ago
-
Started 18 minutes ago
-
Started 28 minutes ago
-
Started 36 minutes ago
-
Started 54 minutes ago
-
Started 1 hour ago
