Kansas Lottery PlayOn app not working? crashes or has problems?

Kansas Lottery PlayOn Status


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⚠️ Most reported problems ⚠️

Not working
44.8%

Something else
24.1%

Login
10.3%

Connection
6.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Kansas Lottery PlayOn Problems 😠👌🔥

- App may not load fully for some users

- Issues with scanning tickets and app freezing

- App needs frequent updates and may require reinstallation

- Error messages preventing app from opening

- Difficulty earning free points through games

- Issues with ticket scanning and point updates

  7 Reported Issues: 😵🆘🛟🚨📢

Joe
2024-03-19

Hello have been having problems with the site for several weeks. Either it doesn't recognize email address or the password I have changed password that didn't help.I have another address I (cjmorris2@redacted) that hasn't helped either 🤔 so do I delete from my phone and reload? Thanks for info that you can provide 👍

Bill
2023-11-05

App continually says “results not in” even though results are in.

Sherry Daugherty
2023-10-17

Said needed to upgrade did that , went to sign in with my info because I do have points and uses to scan my tickets , but after I enter email and my password the sign on doesn't prompt. I liked old playon better..

Amy
2023-10-13

App not allowing me to reset my password or access without a password reset which does not work. Takes me in a circle and nothing happens.

David Parnell
2023-10-12

Can’t log in. Says I need to do update to app. OK, did that. Now says I need to reset password. But that doesn’t work, no response! Tried restarting phone. No luck. Seems the app update shuts down account access. I have points…!!! And mire to enter!!

Lisa Bennett
2023-06-29

The app no longer allows me to login. I have sent password reset and never got a response back. I cannot login or use the app

Derrick Easter
2023-03-06

Tickets won't scan

Showing 1-7 of 7

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Common Kansas Lottery PlayOn Problems & Solutions. Troubleshooting Guide

       


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About this app

From games that earn you points, to second chance drawings for exclusive prizes, and rewards like coupons or tickets to events such as concerts and car races, you have so many ways to play and win!  Keep the dream of winning going with PlayOn®, the Kansas Lottery Players Loyalty program. It’s FREE to join.  By downloading the PlayOn mobile app, you have the ability to scan your tickets quickly to earn points and then choose the drawings or rewards you wish to use them for.  Plus, it’s never been easier to stay up-to-date on new games and promotions, or to find a Lottery retailer anywhere in Kansas.  This is the official application for the Kansas Lottery.  In addition, you are now able to check your tickets for winners at your convenience.  Join today and start earning points by submitting all of your valid Kansas Lottery tickets into the PlayOn app.