CBS app not working? crashes or has problems?

CBS Status


I have a problem with CBS

Are you having issues? Select the issue you are having below and provide feedback to CBS.



⚠️ Most reported problems ⚠️
Something else
57.7%

Not working
34.6%

Login
3.8%

Photo/Video
3.8%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
S
Sue:

[Solved] Unable to open app.just see be logo

C
Carolina:

When watching a show and it goes to commercial the news takes over and can't get back to the show.

S
Sue:

Will not load

📋 15 Reported Issues:

K
Kathryn 2024-01-28

Can't open up after installing app

C
Cindy 2024-01-25

I was able to fix my CBS app by going to the App store, looking up CBS, then I saw an update button. I clicked it and now I am watching CBS again.

M
Monique 2023-10-08

I haven't been able to watch anything on the cbs app for 2 weeks. Commercials will play but it only buffers over and over again. I have cleared my cache and uninstalled and reinstalled and nothing has changed. Error messages over and over again

R
Robert 2023-10-05

CBS app opens up, am able to select program but program never loads (any program). Buffering circle is all I ever get. All other streaming apps on my Chromecast & fire stick work fine.

D
D Alexis 2023-09-08

Cbs app thru sling is buffering a lot for the least 2bdays. I reinstalled everything. Cleaned the cache etc. What the heck?

K
Karen Bugg 2023-06-15

I have CBS app on both a Roku and an Apple TV. neither one work. I am signed in with my tv provider (xfinity) entered the code and activated. works for that moment. the next time I come back to the app there is always an issue and it can not load the chosen content, the message is an error occurred' this happens on both devices. I have done all the recommended fixes. deleted the app. restarted the device, redownloaded the app. activated again. so it works again for that moment and the next time I want to use the app I have to do the whole process again. this is extremely frustrating. this is the only app that this happens with. all other apps work just fine. I have even rebooted the router on several occasions to attempt to solve this issue and nothing works. i really would have expected better from CBS. this app is worthless

M
Mark Keadle 2023-03-16

Points are not updating in the pool

E
Emily 2023-03-16

Switched from Let’s make a deal to infomercial

D
Diana Marsh 2023-03-07

I recently started getting the message "site is not secure" when I try to access cbs.com from my desktop computer. I have a new computer with Windows 11. If I close and open my browser (Microsoft Edge) and delete my history it seems to work. This only started happening after the new privacy policy started popping up every day. I have agreed to the policy, but still get the message sporadically. Thank you.

T
Tammy Timbs 2023-02-08

i downloaded the cbs app. on my roku tv so i could watch fire country and I got to watch the pilot and now it wont load to watch more of it or anything else, i have uninstalled it and reinstalled it and still nothing. it just says an error occured,try again later and its been 3 days now

S
Sharon 2022-12-21

Continuous oops message. I have restarted tv, deleted and reloaded app and rebooted router. Was working fine until it didn’t.

M
Mary Smith 2022-12-16

error message 6100. The app has been working until 3 days ago. I tried to click on program I get the circle (not know the correct word).

D
Darrell Hartin 2022-11-17

I am in Florida for the winter and was watching CBS with my Roku TV through my DISH account. Now I'm unable to watch any programming and "an error occurred' messaged is displayed. I've updated ROKU and still no change. Thanks for any help.

L
Linda Westfall 2022-11-14

Why is my CBS app not working,I pay for this app an can't use it

M
Mary Miltier 2022-07-12

App stops playing on my iPhone. In the middle of episode then just black screen?? How do I fix it?

Showing 1-15 of 15 reported issues:

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Verified email ✔✔

E-Mail: cbs-android-app-feedback@cbsinteractive.com

Website: 🌍 Visit CBS Website

Privacy Policy: http://legalterms.cbsinteractive.com/privacy

Developer: CBS Interactive, Inc.




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