DocUpdate Reviews

I’m in Florida which requires electronic prescriptions. I was told by the pharmacist that the order came via a phone call from someone speaking poor English and they could not accept the prescription as state law requires electronic prescriptions. If DocUpdate is just outsourcing the phone call for the prescription then you might as well call yourself.

Edit: 8 months later it still does not ePrescribe. I have tried it in 3 different states. Pharmacy again called and said poorly understood voicemail was left which did not include complete information for one med and left off the second med. I have had 0/5 prescriptions go through. I have had to call the pharmacy for every single one. DO NOT DOWNLOAD you will be wasting your time

I downloaded and tried to use DocUpdate a few times only to find that each time that I did, I had to give a clarifying call to the pharmacy. It turns out DocUpdate doesn’t actually digitally connect to the pharmacies and enter the prescription like if it was connected through an EMR. All it does is create a Robo call to the pharmacy and leaves a message on their call-in prescription line. But apparently it’s either very hard to understand or the Robo call speaks too fast because every time I’ve tried to use this service I’ve had to give a clarifying call to the pharmacy because they couldn’t understand what the message was. So really the functionality here is not good and very unreliable. I will be deleting.

When I first started using DocUpdate I thought it was pretty good. After using it for a few weeks, I can now say that it’s not that great. It takes FOREVER for prescriptions to be pushed to the pharmacy, even tho when you submit it says it will be delivered within an hour. I recently sent in a prescription for a patient and it was sent to a pharmacy in an entirely different state. I would rather pay a couple hundred bucks a year on an app that actually works and does what it says. I know DocUpdate is free, but as a busy provider I don’t have time to chase down prescriptions or constantly email their IT people. Do yourself a favor and get a better app.

It is so so helpful to have an electronic way to send prescriptions, since this is now the standard, despite not having access to one’s EMR remotely at all times. However, many, and I mean many, of the prescriptions get lost in whatever place they go to when you sign and send. I think it prompts someone to call it in on your behalf. Which means what is supposed to be instant is in fact you thinking your sending an erx, when what really happens is you write the rx, someone else calls it in for you, and this takes several hours to reach the pharmacy. It’s fine for not urgent things, but for after hours remote prescribing the prescription really needs to be timely received and process for it to be truly useful. It’s still faster to call it in to the pharmacy yourself than use DocUpdate. That says a lot.

I was skeptical at first, but after using Prescriber for a few weeks, I’m impressed. It’s intuitive, the interface is clean, and it’s incredibly reliable. I’ve sent multiple prescriptions with zero issues. My patients are happy, I’m happy, and I can’t imagine going back to my old system!

Prescriber makes my job so much easier! I love being able to send prescriptions from my phone while I’m on the go. The interface is simple, and I’ve had no problems with any of my prescriptions going through. The call-in backup is a great feature too!

I've been using Prescriber for a few months now, and it's been a great experience. DocUpdate is incredibly user-friendly, and prescriptions have always reached the pharmacy without a hitch. The call-in feature adds an extra layer of reassurance. Highly recommend it!

Prescriber is exactly what I’ve been looking for in a prescription app. It’s simple, reliable, and the backup call-in system is a huge plus. I’ve had no issues sending prescriptions, and my patients are always able to pick up their meds quickly. Couldn’t ask for more!

I’ve used other prescribing apps, but Prescriber is by far the easiest to use. I’ve sent out over 20 prescriptions, and all but one went through immediately. The one that didn’t was handled quickly by the call-in backup team. The time I’m saving by not needing to call pharmacies myself is huge!

I’m constantly on the go and having the Prescriber on my phone has made my workflow so much easier. The interface is simple to use, and I love that I can send prescriptions from anywhere. I’ve only had to use the call-in backup once, and it was seamless. Definitely recommend DocUpdate for any HCP who wants efficacy!

Being able to send prescriptions from my phone has been a game changer. Prescriber works flawlessly, and even if an eFax doesn’t go through, the call-in feature ensures my patients get their medications. I haven’t had any issues, and I love the convenience DocUpdate offers.

I’ve been using Prescriber for a few weeks, and it has saved me so much time. The interface has been straightforward and have had no trouble sending prescriptions. I had one not go through and the call-in team handled it quickly. I highly recommend DocUpdate to any but healthcare provider.

This is convenient option for sending scripts to local pharmacies instead of calling them in. It's great when I need to send in scripts for family, friends, or other patients I'm treating. Verification was quick and easy. In some cases, their support will call in the prescription depending on the partiular pharmacy you're using.

I recently downloaded the Prescriber app and found it to be seamless, intuitive, and efficient. Registering as a physician only took a few minutes and my identity was verified in less than 24 hours.
Registering a patient was equally quick with only the necessary information needed.
DocUpdate offers different formulations and dosages available minimizing prescription errors. Overall DocUpdate meets the new electronic prescription requirements while making the prescription ordering process safer and more efficient

DocUpdate has made the whole prescribing process so much more convenient and made some jobs a lot easier! I was worried it would take a while to get used to DocUpdate , but the interface was so clean and easy to use. I love what they did with the call-in for backup and it’s reliable. Will definitely be using DocUpdate from now on.

I’m busy! As a healthcare provider, I’m always looking for ways to streamline my day. Prescriber has been a (metaphorical) game changer! The e-fax feature works like a charm, and in the rare case it doesn’t go through, the call-in feature backs it up. I’ve been using DocUpdate for a few weeks with no issues. My patients get their meds quickly and it saves me time.

DocUpdate really makes prescribing a lot easier. I had gotten used to spending so much time calling in prescriptions, but now I can just send them in right through DocUpdate ! I also like knowing that they have a call-in service just in case an eFax doesn’t go through, so I can feel confident that prescriptions will always reach the pharmacy. Truly impressed!!!

DocUpdate has made prescribing so much faster and less stressful for me. I can send everything straight from my phone, and even if something doesn’t go through, the backup call-in system takes care of it without any hassle. It’s super easy to use, and I’ve had zero issues so far. My patients are getting their meds quickly, and that makes my day so much easier. Highly recommend to anyone in healthcare!

Prescriber is the best prescription app I’ve tried. When I’m not at my practice, I’m usually on the move, so being able to send prescriptions quickly from anywhere has been a huge help. It’s easy to use and, most importantly, actually reliable!

I can quickly access recent prescriptions and patient info without digging through tons of files, which is a huge time saver! Highly recommend DocUpdate to providers managing a busy schedule.

I love the simplicity of DocUpdate. It does exactly what I need it to do: send prescriptions quickly and reliably. The fact that it has a backup call-in service is just icing on the cake. I haven’t had any issues so far and recommend it to other HCPs looking for an easy way to manage prescriptions.