Contact PetSafe Support
Company Name: Radio Systems Corporation
About: Your official app to get the most out of your ScoopFree Smart Spin Self-Cleaning
Litter Box.
PetSafe Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Radio Systems Corporation
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ScoopFree Litter Box Website
Privacy Policy: https://cdn.ps-smartfeed.cloud.petsafe.net/documents/app-privacy-policy.html
Developer: Radio Systems Corporation
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3 Most reported problems 😔💔
The app is disfuncional on every conceivable level
by Jack171711717
The app simply refuses to connect, asked for my WiFi name and password, as well as my location citing that i need to connect to a hotspot. However this is far from the worst of it there is another app from the same company with all there other products aside from this one, how illogical could one company be to split apps, especially when asking for private information while only having 5 now 6 reviews. It still hasn’t connected, however the litter box does function properly from the seems of it.
Can’t remove from random standby
by Thamysorel
Not only that is the stinkiest litter box ever (I also have another selfie cleaning litter box which doesn’t smell at all), the app is full of glitches. Randomly my litter box is now on “standby mode” and there is no way to fix that. I can’t turn it on or off, can’t access settings, nothing.. in the meanwhile the litter is sitting there smelling my whole room
Needs serious improvement
by Playatony
Please fix the issue where if you add litter the app says “cat insider litter box” indefinitely and stops automatically cleaning. Only way to fix it is by unplugging and replugging in the litter box.
Have a Problem with PetSafe® Pet Companion? Report Issue
Why should I report an Issue with PetSafe® Pet Companion?
- Pulling issues faced by users like you is a good way to draw attention of PetSafe® Pet Companion to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PetSafe® Pet Companion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PetSafe® Pet Companion.
