Xcel Energy Reviews

Xcel Energy Reviews

Published by on 2024-10-11

🏷️ About: Secure - Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure. - Accessible to both English and Spanish customers Pay - Easily log in to view your billing information and statements, check your balance and make payments.


       


Overall Customer Experience 😎


πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
44.7%

πŸ‘ΏπŸ€¬πŸ˜  Negative experience
40.2%

πŸ™„πŸ’…πŸ«₯ Neutral
15.1%

~ from Justuseapp.com NLP analysis of 47 combined software reviews.



Read 7 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

4.6 out of 5

Face ID???

2024-10-23

What good is enabling Face ID if you have to log before it works???? CRAZINESS!! Fix it already!!

Useless

2024-10-23

XcelEnergy used to have current usage information. Now it is just a rehash of the information in my monthly bill.

Not impressed

2024-10-23

It was hard to make XcelEnergy worse, but somehow they managed. All the 5 star ratings must be company employees, because XcelEnergy is still terrible.

Way better

2024-10-23

All I can say is thank you. I struggled quite a bit previously and XcelEnergy is so much easier to use. Love the improvements in how I can see my usage in connection with when power is cheaper and that my account shows my credit card payments immediately.

Great App

2024-10-23

It's a simple yet functional App. I like that you can log in with your face ID. As soon as I'm logged in, I'm able to view my current bill details. I can easily pay my billβ€”I'm literally in XcelEnergy , less than 60 seconds, and my bill is paid!

Great app!! What a transformation from the old app

2024-10-23

Very straight forward such a massive improvement

Great app!

2024-10-23

Very slick - fast, simple, easy to use!



Is Xcel Energy Safe? πŸ€—πŸ™


Yes. Xcel Energy is very safe to use. This is based on our NLP (Natural language processing) analysis of over 47 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Xcel Energy Is 52.6/100.


Is Xcel Energy Legit? πŸ’―


Yes. Xcel Energy is a totally legit app. This conclusion was arrived at by running over 47 Xcel Energy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Xcel Energy Is 70.3/100..


Is Xcel Energy not working? 🚨


Xcel Energy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Xcel Energy? Post a Review




Features

- Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure.

- Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables.

- Easily log in to view your billing information and statements, check your balance and make payments.

- See a complete view of your current and historical usage data.

- Report an outage or check on your outage status.

  Customer Service/Support
Developer:
Xcel Energy Inc.


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