Atkins Status
Are you having issues? Select the issue you are having below and provide feedback to Atkins.
3 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
I have logged out and when I try to log in it says network fail
adkins carb app loads then turns to a white screen
📋 16 Reported Issues:
Food tracker is stuck on yesterday?
Cannot locate the atkins tools app on Google play. I have an android phone .
The recipes on the app only shows 2 recipes. Sometimes more recipes show up but when I click on one they all disappear and then only 2 show up.
I can enter the foods but it doesn’t enter the carbs unless I find the food then write down all the info then add that to the list that you provided in the first place. Help me Mr. Wizard!!!
Atkins app only showing 2 recipes. How did the recipes all disappear? How do I browse recipes?
The app corrected to huge incorrect date. Thank you
I have 1528 lb lustrd in my weight box. I am 170, how do I zero it out??
I want to use the app. I cannot because it won’t let me type in my height. It claims it’s “invalid.” Please help me.
won’t track my food
I am able to log in and search foods, but there is no option or at least in my screen view to allow me to add the food, I can when on the actual website, but not the app, not desirable
Can't get on my app. Says Email not formatted right. Have Uninstalled. And install again. Nothing works .
the food tracker will not scroll so I can add the food
I forgot password and asked to be reset but I don’t receive the email.
I've tried the app and the website and neither will work. Says none of my emails are formatted correctly. Would love to talk to someone about this.
I forgot my password and have that it be reset. It tells me it sent an email with the password but I don't receive the email.
When started using App added to favorites and now won’t let me delete items from favorites. Have several copies of same item that need to be deleted.
Have a Problem with Atkins® Carb & Meal Tracker? Report Issue
Common Atkins Problems & Solutions. Troubleshooting Guide
Table of Contents:
Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Atkins Website
Privacy Policy: http://www.atkins.com/mobile-app-Privacy-Policy.aspx
Developer: Atkins Nutritionals
‼️ Outages Happening Right Now
-
Jun 04, 2026, 02:46 PMa iOS user from Marysville, United States reported problems with Atkins : Login
-
Oct 15, 2025, 01:47 PM
a iOS user from Valley Stream, United States reported problems with Atkins : Login
-
Started 5 minutes ago
-
Started 7 minutes ago
-
Started 12 minutes ago
-
Started 22 minutes ago
-
Started 29 minutes ago
-
Started 36 minutes ago
-
Started 37 minutes ago
