TK-App Status

Last Updated on 2026-02-26 by Techniker Krankenkasse (TK)

I have a problem with TK-App

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Most reported problems

Not working

53.3%

23.3%

Connection

10.0%

Account

6.7%

Common TK-App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve TK-App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the TK-App App
1. On android, goto Settings » TK-App » click [Force Stop]

Clear TK-App App Cache and Data:
1. On android, goto Settings » Apps » TK-App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TK-App.

On android, goto Settings » Apps or Manage Apps tab.
Click TK-App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TK-App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TK-App

E-Mail: [email protected]

Website: 🌍 Visit TK-App Website

Privacy Policy: https://www.tk.de/techniker/2023688

Developer: Techniker Krankenkasse (TK)

Jun 02, 2026, 07:39 AM
a AndroidOS user from Viernheim, Germany reported problems with TK-App : Not working
Apr 13, 2026, 07:32 AM
a AndroidOS user from Neustadt am Rübenberge, Germany reported problems with TK-App : Login
Apr 06, 2026, 05:04 PM
a AndroidOS user from Wiesbaden, Germany reported problems with TK-App : Not working
Mar 31, 2026, 08:18 PM
a AndroidOS user from Eschweiler, Germany reported problems with TK-App : Connection
Mar 30, 2026, 11:42 AM
a AndroidOS user from Cologne, Germany reported problems with TK-App : Crashes
Mar 27, 2026, 06:29 PM
a AndroidOS user from Fockbek, Germany reported problems with TK-App : Login
Mar 25, 2026, 08:56 PM
a AndroidOS user from Hechingen, Germany reported problems with TK-App : Not working
Mar 25, 2026, 03:08 PM
a AndroidOS user from Stralsund, Germany reported problems with TK-App : Screen
Feb 28, 2026, 08:03 AM
a Windows user from Regensburg, Germany reported problems with TK-App : Not working
Feb 28, 2026, 08:02 AM
a Windows user from Regensburg, Germany reported problems with TK-App : Connection
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