TK-App Status

Last Updated on 2025-02-19 by Techniker Krankenkasse (TK)

I have a problem with TK-App

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⚠️ Most reported problems ⚠️

Not working

41.2%

Crashes

29.4%

Connection

11.8%

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Common TK-App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve TK-App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the TK-App App
1. On android, goto Settings » TK-App » click [Force Stop]

Clear TK-App App Cache and Data:
1. On android, goto Settings » Apps » TK-App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TK-App.

On android, goto Settings » Apps or Manage Apps tab.
Click TK-App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TK-App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TK-App

E-Mail: tk.app@tk.de

Website: 🌍 Visit TK-App Website

Privacy Policy: https://www.tk.de/techniker/2023688

Developer: Techniker Krankenkasse (TK)

Mar 18, 2025, 12:24 PM
a user from Sinsheim, Germany reported problems with TK-App : Connection
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