Concert FX Status

Last Updated on 2023-12-22 by Jamie Severns

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Common Concert FX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Concert FX app on iOS and Android devices. Solve all Concert FX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Concert FX iPhone Issues and Solutions

Concert FX iOS app crashes, not working, errors
Concert FX iOS app network issues
Concert FX on iOS has black/white screen

Concert FX Android App Issues and Solutions

Concert FX has errors/crashing/not working
Concert FX server network connectivity issues
Concert FX has black screen

Concert FX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Concert FX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Concert FX app crashes or not working on Iphone (iOS):

Close and restart the Concert FX app on iPhone
Update Concert FX app to the Latest Version for iOS
Uninstall and reinstall Concert FX iPhone app
Update your iPhone to the latest iOS version

Fix Concert FX on iPhone unable to connect to server/internet connection issues::

To resolve Concert FX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Concert FX black/white screen (blank screen) on iPhone:

Follow the Concert FX iOS app troubleshooting guide Here →

Concert FX Android App Issues and Solutions

Fix Concert FX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Concert FX app issues:

Force Stop the Concert FX App
1. On android, goto "Settings" » click Concert FX app. » click "Force Stop".

Update Concert FX to the latest version on PlayStore

Clear Concert FX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Concert FX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Concert FX.

Fix Concert FX unable to contact server/ Concert FX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Concert FX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Concert FX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Concert FX on android.

Solve Concert FX black/white screens issue on Android:

Follow the Concert FX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jamie Severns, developers of Concert FX.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Concert FX Website

Privacy Policy: https://cueaudio.com/privacy-policy/

Developer: CUE Audio

About this app

The Concert FX app is for musical theaters & performing arts centers to provide a unique way for the audience to become involved in the show. ConcertFX provides synchronized light shows from the audience, pre/post show trivia and an interactive selfie cam for photos and videos. Become part of an immersive, spectacular experience available only to those who are attending the event in-person. Each event is truly unique. Concert FX synchronizes its interactive elements through the power of the performance hall’s sound system.