Primary Care On Demand Status

Published by Mayo Clinic on 2024-03-03

Convenient 24/7 access to Mayo Clinic Health System medical expertise through
our easy-to-use app. Available in Wisconsin, Minnesota and Iowa.

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Common Primary Care On Demand Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Primary Care On Demand app on iOS and Android devices. Solve all Primary Care On Demand app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Primary Care On Demand iPhone Issues and Solutions

Primary Care On Demand iOS app crashes, not working, errors
Primary Care On Demand iOS app network issues
Primary Care On Demand on iOS has black/white screen

Primary Care On Demand Android App Issues and Solutions

Primary Care On Demand has errors/crashing/not working
Primary Care On Demand server network connectivity issues
Primary Care On Demand has black screen

Primary Care On Demand iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Primary Care On Demand app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Primary Care On Demand app crashes or not working on Iphone (iOS):

Close and restart the Primary Care On Demand app on iPhone
Update Primary Care On Demand app to the Latest Version for iOS
Uninstall and reinstall Primary Care On Demand iPhone app
Update your iPhone to the latest iOS version

Fix Primary Care On Demand on iPhone unable to connect to server/internet connection issues::

To resolve Primary Care On Demand network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Primary Care On Demand black/white screen (blank screen) on iPhone:

Follow the Primary Care On Demand iOS app troubleshooting guide Here →

Primary Care On Demand Android App Issues and Solutions

Fix Primary Care On Demand not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Primary Care On Demand app issues:

Force Stop the Primary Care On Demand App
1. On android, goto "Settings" » click Primary Care On Demand app. » click "Force Stop".

Update Primary Care On Demand to the latest version on PlayStore

Clear Primary Care On Demand App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Primary Care On Demand app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Primary Care On Demand.

Fix Primary Care On Demand unable to contact server/ Primary Care On Demand internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Primary Care On Demand » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Primary Care On Demand » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Primary Care On Demand on android.

Solve Primary Care On Demand black/white screens issue on Android:

Follow the Primary Care On Demand android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mayo Clinic, developers of Primary Care On Demand.

100% Contact Match

Developer: Mayo Clinic

E-Mail: [email protected]

Website: Visit Primary Care On Demand Website

57.89% Contact Match

Developer: Doctor On Demand, Inc

E-Mail: [email protected]

Website: Visit Doctor On Demand, Inc Website

About this app

Convenient 24/7 access to Mayo Clinic Health System medical expertise through our easy-to-use app. Available in Wisconsin, Minnesota and Iowa. Receive treatment for hundreds of conditions including gastrointestinal issues, upper respiratory infections, headaches and migraines, allergies and asthma and urinary tract infections.