FairMoney: Loans & Banking Reviews

FairMoney Reviews

Published by on 2025-01-21

🏷️ About: FairMoney is the number 1 most downloaded Fintech App in Nigeria. With more than 10,000 loan disbursements each day and more than 5 million users taking advantage of our services, FairMoney enables every average Nigerian to have access to easy loans that will enable them to gain control over their lives and their finances.


       


Overall Customer Experience 😎


🤬 Negative experience
58.4%

🫥 Neutral
25.1%

😎 Positive experience
16.5%

~ from Justuseapp.com NLP analysis of 7,209 combined software reviews.



Read 81 Customer Service Reviews 😠💢

4.6 out of 5
Time wasting

Don’t waste your time, they keep on deduction N2 just to link your card details, which won’t be successful

Issues login

It’s been 15days now I was unable to sign on FairMoney and it keep saying somthing went wrong !! Please you guys should be carful because I can’t access my 50k on the account for this 15days

Took too much

You people over withdraw from my bank and still said I haven’t paid up my depth pls look into that and refund me balance

Loan repayments

Hello have been trying to return you guys money
All other banks are telling me the high success of transferring to your account is 30%
Is there no other acct number

Scam Alert

They will just receive your BVN and don’t borrow you money please don’t download it

Worst loan app ever

The worst loan app, I applied for a loan I was given a loan and I was debited twice. Second time I applied for a loan I repaid and my loan wasn’t cleared. I hate FairMoney. This is the last time I will be using it

I didn’t receive the money sent to my fair money account

I can’t receive my funds why?

Loan interest rates is too high

I don’t know why your interest rates is that high, can you guys bring it down a bit?

App Malfunction

I have been trying to apply for a loan from the this app app and I have did that twice and I always pay back before the due time, far back before the due time and now I am trying to take a loan I even have access to click continue,I can’t even click continue. It’s stock here for weeks . I have reported so many times and they keep saying the same thing I should update and I have uninstall and install again more than 200 times diversion that the customer support is asking me to upgrade. It is not even finding the play store. I am very very mad with these this app , even after the updates and uninstall several times it’s work perfectly but once it gets the button to click continue to take a loan, it would just stay there without moving any step forward I believe this is been operated by the this app because the rest of the icon and the button is working fine why will it only be the continue?

This app is very unreliable

Most unreliable app ever, I saved some money with FairMoney and on the day I’m supposed to withdraw. FairMoney started glitching and refused to pay out my money, reached out to customer care via email and calls and till now I still can’t withdraw. Worst financial app I’ve ever used. Be careful

iOS version for fairmoney is worst

To get a loan is bad I kept clicking on continue but not going better look into it. Or you are not giving out loan again to we your customers ?

I don’t have access to my phone number anymore

Please I don’t have access to the phone number I used to register years back

Fair money keep on telling me coming soon to IOS

Why do fair money mobile bank app keep telling me they are working hard to bring all features to iOS . I am about to pay my loan and I can't pay it I don't know why it's keep on showing that way .

Issue with withdrawal

I got my first loan today and I was approved for 10k to repay back 14k 40% interest, but that is not the case , now this app has disturbed the money to my this app account whenever I try to withdraw to my other banks it keep saying they can’t verify my account , I have tried like 4 of my banks and same error, I contact once of there customer support on Twitter and he still can’t help me , the loan we be due in a month with the interest if I we not be able to withdraw my fund then don’t expect me to pay back the loan

Complaint

What’s wrong with your app it’s hasn’t been loading since yesterday and have been doing everything your staff order me to do and yet no changes

Not good enough customer care

I wanted to know how to remove a star rating because i mistakenly sent a star which should be zero star because how would y’all not let me take a loan since a month back and I’ve been taking loan and paying back right on time before the agreed pay back with interest day and I didn’t know how y’all didn’t let me take a loan now when I needed it the most and you know I’d have paid back long ago if you had let me take it back and I have numerous transactions in my history so once I’m eligible again I’m giving your operation services the last chance and I’m locking my account immediately so y’all should work on that….

No access to payment receipt for Fair Money IOS App

I can’t tap on any transaction on account history to view payment receipt, this issue needs to be fixed on fair money app for IOS. When I pay someone, I can’t go to my account history to get receipts and show the person my proof of payments, likewise when I receive funds on FairMoney , I can’t tap on the transaction to see sender details, I can only view accounts history but can’t tap on it to view details of payment

Complain

You people are very wicked have been complaining about an issue for you guys for over a month yet you didn’t fix the issue
Have already complain to you via instagram,Facebook, and even email that your app is not working on iOS 15 yet uou didn’t fix it I have money there yet I can’t login this is a total inconvenience

Reviews not good

I tried downloading FairMoney now nd trying to get a loan it’s too long to verify it i came under the Epps app now to see reviews no good reviews here pls if you borrow me today when I’m going to pay back coz I see someone that said he borrowed today nd the next three days you start disturbing him why

It won’t let me upgrade

Tried several times putting my NIN number and upgrading to to level 2
But it won’t let me
Just keeps saying could not verify
Deleted FairMoney and installed it again
Still the same

High interest and access to bank accounts

I personally think the owner of this app should distribute guns because what is that interest rate, it’s giving thief vibes and why would you guys be able to empty my account before I can even fund my account. Just make sure you clear the loan you deducted the money…. It’s a useless app for new users, y’all can try it out though

Double force repyament

I took a loan of 12,000, made a transfer to my
Fair money account and paid but you people still went ahead to debited the same amount from debit card later that day making it double payment. I’ve reached to customer service many times claiming the payment failed while the money is with you guys, please return my money….

Bad system

I forgot my pin and have been trying to reset it but they refuse to send OTP to my number for the past 3days now. I even reach to the whatsapp support assistant still no difference👎

Unable to login

I can’t login into FairMoney because I changed my phone, please do something about it

Failed to log in

Why create an iOS version when we can’t login account’s registered on android ?

Delete account

I don’t have access to the number used to open an account with my bvn and I am trying to open another one with the same bvn but unable to open it please help me out

I can’t log in on my new phone

I lost my previous phone since then I’ve not been able to log in with this new one

Failed to login on iOS

I can’t login using my iPhone.
If existing customers can’t login on their iPhone, it’s a waste.
Fix it as soon as possible

Awful

Why create iOS version when the login process hasn’t been fixed?

Unable to get loan

FairMoney is rubbish I tried getting loan and it’s saying invalid email
The same email I used to open FairMoney Mtcheeew rubbish

G

What’s wrong am trying to connect my card but it’s taking me to another page I don’t know why what’s wrong ?

Can’t login on my account.

It says I can’t login on ios. Why. Please fix it

Rubbish

What’s the usefulness when I can’t login existing acct on my ios

Can’t login

Can’t login on my iPhone 😒💔

Can’t login in

I opened FairMoney with android phone and now am using iPhone and is saying I should use the android so does it mean I can’t use my iPhone to login in again?

Wrong business model

Why won’t you serve your existing customers? That’s crazy! Most of us doesn’t use android anymore

iOS version

Nonsense you guys should delete this iOS version
If I want to login it saying I should login on android

Bad

I can’t log in my account on my iOS device because I lost my android device

What about us that don’t have debit card

I try to borrow a loan they are asking me to add debit card before I can take a loan and I don’t have that why are you requesting for debit card can’t you add bank transfer to it cuz I don’t understand why I need to add a debit card first I guess I will just delete FairMoney then since I haven’t taken a loan yet which because am asked to link a debit card

Fraudulent app

Fardulent activities has been going on FairMoney, you guys should look into it and reverse my money , very useless app

I can’t login

Hello, my account is already logged in on my android phone, i tried to login from my iOS and I can’t login😡… this is frustrating maybe I will stop using this app. Please solve this issue quickly.

Can’t login in on my iPhone

Tried logging in on my iPhone and it says I can’t because I used android to signup
Now that I can’t find my android what should I do ??
Fix this asap

Transfer

Why can’t I make transfer from
My account
Please

Report

Hello fair money team why can’t I login my account on iOS?

Selfie

You should add a feature that gives option to use the back camera incase the front camera is not clear or bad cus I’ve not been able to complete my verification since I created an account due to this issue. It’s actually a good upgrade

I can’t login

What is happening I can not login to my IOS just fix the problem

Interest rates concern

I hope this message finds you well. I am writing to express my concern regarding the interest rates on your loans. I have noticed that the rates are significantly higher compared to industry standards, which makes it challenging for customers to manage repayments effectively.

I urge you to reconsider and adjust your interest rates to a more reasonable and competitive level. This would not only benefit your customers but also enhance your reputation and customer satisfaction.

Thank you for your attention to this matter.

Update fail

I was enjoying FairMoney until it required an update, and since I’ve updated it, it doesn’t load contents
At first I thought it was network issues, then I changed my internet connection all to no avail
I see no point why it’s been updated

Not reliable

I got a loan for 150k and total to pay back was 228k which is super high interest rate..

I paid the loan back and I need another loan but they offer me only 6k after they made 78k on me very terrible

Overall interest rate 2️⃣🆙

I took out a 70k loan for 3 months. I was ok with the amount I had to pay back. So I decided to take out another. This time I was approved for 400k but I only needed 300k. When I went to accept the offer…that’s when I notice that over 9 months I would be paying back over 808k that’s about a 153% increase. Can you please explain this - if I take out 400k loan for 9 months, and I pay back in 4 months, why am I paying interest rate of 17% for the 5 months?

High interest rate

The interest on payment is super high compared to other loan platforms, please work on it I beg you, you make someone scared of taking loans or rather feel disappointed knowing they have to pay very high interest after paying the money they borrowed, instead increase the interest on delayed payment, and give a discount for early repayment base on how early they repay, thank you.

Complain

I paid my loan on time like months before the date, but the next offer was reduced

I can’t accesss higher loans

I can’t access higher loans even after paying current loan why ??

Really funny

So I can't login the account I opened on my Android device on the IOS version of your app??

Been waiting for FairMoney to be on IOS since have not been using Android device for a while now

Fix this ASAP

Loan offer

FairMoney has been borrowed me #90,000 before and I made my payment at the right time so why are they reducing my loan offer to #5000

Lost old device

I don’t know how to unlink my this app account from my old device, it doesn’t let me login on my new phone

Why reduce my credit

Dear developer. I recently took a loan of 300k which I was given 6 months to pay back over 600k but I paid it within 2 month. When I tried to apply for a loan again I was only offered 70k which is so bad that I’m not sure I can use FairMoney anymore. The loan interest is high but my major concern is why reduce my credit which means it’s unreliable I was looking forward to a better loan but got reduced!

Interest too high

Although I love the loan application details and fast release of your loans but the interest is too high and your disturbance to repay loan is too much please try and reduce both cases thanks

Unsatisfied customer

I really love how easy it is to apply for loan and to repay too on the fair money app, but how can I borrow money on the 24th of march and repayed on the 29th march, the next thing I’m no longer eligible for a load? It’s really unfair

Loan repayment

I paid my loan payment before it due but i am not able to get another loan is this how this works!?

Unable to login into my iOS device

FairMoney on my iOS device says I should login on the android if I want to use and it’s not letting me login on my iOS device

Fast

It was a fast process to get a small loan. I didn’t get the amount I needed but it was was more than what other financial institutions offer for a first time loan.

Very good

It’s a good loan app keep using it guys

Complain

My loan payment duration is for 3 months this month of April is the last month, yesterday afternoon I completed the payment but FairMoney is yet to acknowledge the payment up till now FairMoney is still showing that I still have an outstanding payment for this month .
WHY?

Getting another loan Buh failure

Am trying to get a new loan cos I already paid for the other loan I applied Buh am trying to get a new loan Buh it’s saying I should try in 30 days and I need the money urgently today

My loan is not increasing

This is best and fastest loan app ever but I don’t know why you keep giving me same amount of money for the 3 months now is not encouraging while you don’t increase my loan pls is this how it works or just me

Downgrade

What’s wrong if I pay early than the date why did have to be downgraded because I pay early I need the loan for something as I got the money should be keeping it to be waiting for due date that’s bad

Very helpful and understanding people love you forever

Very helpful and great people thank you for your service I appreciate 💯

Experience

It easy to get the loan and what make it make sense once you repay on time you get high loan

God bless you

It’s good and fine

Why did you reduce the second loan you give me

this app is one of the best of them but why did you borrowed me less money after paying the first loan immediately. You reduce the amount you borrow me why that

Review

You guys are great but also you guys need to increase loan offers. Thanks and well done

I’m trying to change my password but I can’t get the otp

I’m unable to log in to my account and I still can’t change the pin

Fast easy clear clean smooth

You people are just too sweet. Your service is top notch. So good.

Intrest is much

Their interest is too much you paying 50/50 please you people should try and reduce it so people can be able to pay back

I can’t login on my IOS

I can’t use my iOS to login my account.

You guys should fix it

My loan would be due in 3 months but it just the first month

My loan is for 3 months and this is just the first month and they have been calling me to pay I still have 2 months left to complete the loan why the disturbance

Inside

I really love this account

Thanks

Came at a time I needed it

Very Good

Good app for any kind of money transaction’s friends

Once you are honest and trustworthy

They are reliable



Is FairMoney Safe? 🙏

Yes. FairMoney: Loans & Banking is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 7,209 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for FairMoney Is 22.0/100.

Safety Analysis

84.5% of users say app is Safe 👍
84.5%

8.8% of users have Some Concerns ⚠️
8.8%

6.7% of users say app is Risky 🚨
6.7%


Is FairMoney Legit? 💯

Yes. FairMoney: Loans & Banking is legit, but not 100% legit to us. This conclusion was arrived at by running over 7,209 FairMoney: Loans & Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FairMoney Is 55.6/100..

🔏 Privacy & Data Safety

FairMoney collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Diagnostics

How was your experience with FairMoney: Loans & Banking? Post a Review




Features

With more than 10,000 loan disbursements each day and more than 5 million users taking advantage of our services, FairMoney enables every average Nigerian to have access to easy loans that will enable them to gain control over their lives and their finances.

Discover the future of personal cash loans with FairMoney, the ultimate loan app designed to empower you with fast, accessible, and hassle-free solutions right here in Nigeria.

Download our user-friendly online loan app from the Apple Store: Start by downloading the app which has been designed to give you a seamless and intuitive experience making it easy for you to navigate your loan application process.

Receive your loan decision instantly: FairMoney's advanced technology allows us to evaluate your application swiftly so you can receive your loan decision instantly.

As customers need access to personal cash loans for personal use, we provide them with fast loans without requiring any form of collateral.

  Contact Support
Developer:
FAIRMONEY MICROFINANCE BANK LIMITED

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