Contact FairMoney: Loans & Banking

Contact FairMoney Support


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About: FairMoney is the number 1 most downloaded Fintech App in Nigeria. With more than
10,000 loan disbursements each day and more than 5 million users taking
advantage of our services, FairMoney enables every average Nigerian to have
access to easy loans that will enable them to gain control over their lives and
their finances.



FairMoney Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FAIRMONEY MICROFINANCE BANK LIMITED



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Contact e-Mail: help@fairmoney.io


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E-Mail: business@fairmoney.io

Website: 🌍 Visit FairMoney Business Website

Privacy Policy: https://business.fairmoney.ng/terms-privacy#privacy

Developer: CrowdForce




Privacy & Terms:

http://fairmoney.io/privacy-policy






4 Most reported problems 😔💔

4.6 out of 5
Londoner
2025-02-21

I want to borrow loan from fairmoney

Double force repyament

2024-10-17

by Dcwizzy1

I took a loan of 12,000, made a transfer to my
Fair money account and paid but you people still went ahead to debited the same amount from debit card later that day making it double payment. I’ve reached to customer service many times claiming the payment failed while the money is with you guys, please return my money….

What about us that don’t have debit card

2024-10-18

by Angry Bird😡♾️

I try to borrow a loan they are asking me to add debit card before I can take a loan and I don’t have that why are you requesting for debit card can’t you add bank transfer to it cuz I don’t understand why I need to add a debit card first I guess I will just delete the app then since I haven’t taken a loan yet which because am asked to link a debit card

Not good enough customer care

2024-05-28

by 1773kksh

I wanted to know how to remove a star rating because i mistakenly sent a star which should be zero star because how would y’all not let me take a loan since a month back and I’ve been taking loan and paying back right on time before the agreed pay back with interest day and I didn’t know how y’all didn’t let me take a loan now when I needed it the most and you know I’d have paid back long ago if you had let me take it back and I have numerous transactions in my history so once I’m eligible again I’m giving your operation services the last chance and I’m locking my account immediately so y’all should work on that….


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  1. Pulling issues faced by users like you is a good way to draw attention of FairMoney: Loans & Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FairMoney: Loans & Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FairMoney: Loans & Banking.


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