The Benefits Pro mobile app is an all-in-one solution that gives members access
to all of their benefits in one place. The app offers a world-class experience
designed to improve health outcomes, decrease healthcare spending, and increase
member satisfaction.
Are you having issues? Select the issue you are having below and provide feedback to Benefits Pro.
By LaurettaYoungren 1 month ago
After logging in it keeps saying error try again
By Michael McBride 1 month ago
Benefits pro not allowing log in. Says try again.
By Bradley 1 month ago
Doesn't take me to my finger print
By jack holst 3 months ago
Can't download benefits pro app. Keeps going back to thanks for viewing.
By Phyllis 4 months ago
After logging in it takes me to a screen for using fingerprint ID but since I don’t use that method it give the option to ‘skip’ which I hit but to goes nowhere. There are items I need to order but can’t get past this screen.
By Nora Lee 4 months ago
The scan products screen turns black. I have iPhone 15 pro, IOS 17.4.1.
By raul calzadilla 4 months ago
Just installed the Benefits Pro app with the kind assistance of someone at (877)239-2946. The app is installed on my iPhone 11, iOS 14,7.1 (21E236) but it doesn't work in one crucial detail, upon selecting the Start Scanning button I am led to a blank, dark screen with nothing on it, and not functional; just before this window, and just for a fraction of a second, I see a white margined rectangle with some writing below it. That is all and nothing else. -In the app settings I have turned Off and On the green button allowing camera connection to the app. -Have reset the iPhone 11. I have gone into my app account details and found only that it needed verifying my email, which I then did. None of the above "fixes" have made the Scan Scree show itself. Just when I thought that the mysterious, labyrinth-like workings of Flex benefits were at long last being revealed to me in the form of Benefits Pro, Boom!, no scanning screen. Would appreciate your assistance.
By Sherry current 4 months ago
Won't let me proceed to payment
By Karen 7 months ago
Says that there is an error updating. I've deleted it and reinstalled, says the same thing.
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Complete guide to troubleshoot Benefits Pro app on iOS and Android devices. Solve all Benefits Pro app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NationsBenefits, LLC, developers of Benefits Pro.
100% Contact Match
Developer: NationsBenefits, LLC
E-Mail: [email protected]
Website: Visit Benefits Pro Website
75.86% Contact Match
Developer: NationsBenefits, LLC
E-Mail: [email protected]
Website: Visit NationsBenefits, LLC Website
BenefitsPro offers a world-class experience designed to improve health outcomes, decrease healthcare spending, and increase member satisfaction. You can easily access benefit tracking to see available dollars to spend on plan-approved products to live a healthier lifestyle. Download BenefitsPro and enjoy easy access to shopping, benefit information, transaction history, and more. The Benefits Pro mobile app is an all-in-one solution that gives members access to all of their benefits in one place. The Benefits Pro app allows you to filter, sort, and search by category, pricing, wallet, and more. See products in more detail with 360-degree expandable images. All orders are shipped with nationwide 2-day delivery at no additional cost.