Benefits Pro app not working? crashes or has problems?

Benefits Pro Status

Published by on 2024-05-20

The Benefits Pro mobile app is an all-in-one solution that gives members access
to all of their benefits in one place. The app offers a world-class experience
designed to improve health outcomes, decrease healthcare spending, and increase
member satisfaction.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
150.0%

Not working
83.3%

Crashes
16.7%


Reported Issues: 9 Comments

By LaurettaYoungren   1 month ago


After logging in it keeps saying error try again

By Michael McBride   1 month ago


Benefits pro not allowing log in. Says try again.

By Bradley   1 month ago


Doesn't take me to my finger print

By jack holst   3 months ago


Can't download benefits pro app. Keeps going back to thanks for viewing.

By Phyllis   4 months ago


After logging in it takes me to a screen for using fingerprint ID but since I don’t use that method it give the option to ‘skip’ which I hit but to goes nowhere. There are items I need to order but can’t get past this screen.

By Nora Lee   4 months ago


The scan products screen turns black. I have iPhone 15 pro, IOS 17.4.1.

By raul calzadilla   4 months ago


Just installed the Benefits Pro app with the kind assistance of someone at (877)239-2946. The app is installed on my iPhone 11, iOS 14,7.1 (21E236) but it doesn't work in one crucial detail, upon selecting the Start Scanning button I am led to a blank, dark screen with nothing on it, and not functional; just before this window, and just for a fraction of a second, I see a white margined rectangle with some writing below it. That is all and nothing else. -In the app settings I have turned Off and On the green button allowing camera connection to the app. -Have reset the iPhone 11. I have gone into my app account details and found only that it needed verifying my email, which I then did. None of the above "fixes" have made the Scan Scree show itself. Just when I thought that the mysterious, labyrinth-like workings of Flex benefits were at long last being revealed to me in the form of Benefits Pro, Boom!, no scanning screen. Would appreciate your assistance.

By Sherry current   4 months ago


Won't let me proceed to payment

By Karen   7 months ago


Says that there is an error updating. I've deleted it and reinstalled, says the same thing.


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NationsBenefits, LLC, developers of Benefits Pro.


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Developer: NationsBenefits, LLC

E-Mail: [email protected]

Website: Visit Benefits Pro Website

75.86% Contact Match

Developer: NationsBenefits, LLC

E-Mail: [email protected]

Website: Visit NationsBenefits, LLC Website



About this app

BenefitsPro offers a world-class experience designed to improve health outcomes, decrease healthcare spending, and increase member satisfaction.  You can easily access benefit tracking to see available dollars to spend on plan-approved products to live a healthier lifestyle.  Download BenefitsPro and enjoy easy access to shopping, benefit information, transaction history, and more.  The Benefits Pro mobile app is an all-in-one solution that gives members access to all of their benefits in one place.  The Benefits Pro app allows you to filter, sort, and search by category, pricing, wallet, and more.  See products in more detail with 360-degree expandable images.  All orders are shipped with nationwide 2-day delivery at no additional cost. 



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