Benefits Pro app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
47.6%

Login
21.4%

Crashes
10.7%

Something else
10.2%

problems reported in the last 24 hours

24 hour clock ⏰

  21 Reported Issues: 😵🆘🛟🚨📢

Sam
2024-12-20

Can't log in. Keep saying invalid member id

Barbara Strickland
2024-12-02

Not working crashes goes around and around this app is trash

Angeline Grant
2024-10-28

Benefits Pro keeps just going around and not opening.

Margie Starlin
2024-10-27

Once ID is put in it just spins, doesn't even get to pw screen.

Lisa Shelton
2024-10-26

App not working

Juanita Landry
2024-10-25

App does not scroll or all you to see what products are a see

Despina Manolukas
2024-10-08

Not able to log into my app

Deanna Morse
2024-10-06

My application just spins and spins and won't pull up my otc information, this has been a problem since last month even after I adjusted settings. How do I fix this????????? Signed, Frustrated

Barbara Strickland
2024-10-01

My benefits pro app is still not working this has been going on for months now All it does is spin are want even load up what can I do to fix this problem

Robert Ford
2024-09-30

Well not log in just keeps spinning trying to load but wont

Barbara Strickland
2024-09-20

My Benefits pro app will not work it keeps going off are want come up this has been going on for about two are three months now y'all need to fix it where I can order on line

John Sedeski
2024-09-17

Biometrics does not work. Have to input account EVERY TIME I turn on the app. I mean really...can you spend a nickle to fix these bugs that have been known for MANY MONTHS?

LaurettaYoungren
2024-08-01

After logging in it keeps saying error try again

Michael McBride
2024-07-19

Benefits pro not allowing log in. Says try again.

Bradley
2024-07-19

Doesn't take me to my finger print

Jack Holst
2024-05-26

Can't download benefits pro app. Keeps going back to thanks for viewing.

Phyllis
2024-05-07

After logging in it takes me to a screen for using fingerprint ID but since I don’t use that method it give the option to ‘skip’ which I hit but to goes nowhere. There are items I need to order but can’t get past this screen.

Nora Lee
2024-04-22

The scan products screen turns black. I have iPhone 15 pro, IOS 17.4.1.

Raul Calzadilla
2024-04-12

Just installed the Benefits Pro app with the kind assistance of someone at (877)239-2946. The app is installed on my iPhone 11, iOS 14,7.1 (21E236) but it doesn't work in one crucial detail, upon selecting the Start Scanning button I am led to a blank, dark screen with nothing on it, and not functional; just before this window, and just for a fraction of a second, I see a white margined rectangle with some writing below it. That is all and nothing else. -In the app settings I have turned Off and On the green button allowing camera connection to the app. -Have reset the iPhone 11. I have gone into my app account details and found only that it needed verifying my email, which I then did. None of the above "fixes" have made the Scan Scree show itself. Just when I thought that the mysterious, labyrinth-like workings of Flex benefits were at long last being revealed to me in the form of Benefits Pro, Boom!, no scanning screen. Would appreciate your assistance.

Sherry Current
2024-04-11

Won't let me proceed to payment

Karen
2024-02-02

Says that there is an error updating. I've deleted it and reinstalled, says the same thing.

Showing 1-21 of 21

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Developer: NationsBenefits, LLC


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Developer: NationsBenefits, LLC

E-Mail: appsupport@nationsbenefits.com

Website: 🌍 Visit MyBenefits Portal Website



About this app

BenefitsPro offers a world-class experience designed to improve health outcomes, decrease healthcare spending, and increase member satisfaction.  You can easily access benefit tracking to see available dollars to spend on plan-approved products to live a healthier lifestyle.  Download BenefitsPro and enjoy easy access to shopping, benefit information, transaction history, and more.  The Benefits Pro mobile app is an all-in-one solution that gives members access to all of their benefits in one place.  The Benefits Pro app allows you to filter, sort, and search by category, pricing, wallet, and more.  See products in more detail with 360-degree expandable images.  All orders are shipped with nationwide 2-day delivery at no additional cost.