Benefits Pro Status
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14 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
the scan product on the benefits pro app for android phone doesnt scan
will not go past registration
Just installed benefits Pro app went through registration three different times will not go past the three different times will not go past the end of
Can't log in. Keep saying invalid member id
Benefits Pro keeps just going around and not opening.
Once ID is put in it just spins, doesn't even get to pw screen.
App not working
App does not scroll or all you to see what products are a see
📋 18 Reported Issues:
Does not work
Says 'Something went wrong, try again'
can't log in
Not working crashes goes around and around this app is trash
Not able to log into my app
My application just spins and spins and won't pull up my otc information, this has been a problem since last month even after I adjusted settings. How do I fix this????????? Signed, Frustrated
My benefits pro app is still not working this has been going on for months now All it does is spin are want even load up what can I do to fix this problem
Well not log in just keeps spinning trying to load but wont
My Benefits pro app will not work it keeps going off are want come up this has been going on for about two are three months now y'all need to fix it where I can order on line
Biometrics does not work. Have to input account EVERY TIME I turn on the app. I mean really...can you spend a nickle to fix these bugs that have been known for MANY MONTHS?
After logging in it keeps saying error try again
Benefits pro not allowing log in. Says try again.
Doesn't take me to my finger print
Can't download benefits pro app. Keeps going back to thanks for viewing.
After logging in it takes me to a screen for using fingerprint ID but since I don’t use that method it give the option to ‘skip’ which I hit but to goes nowhere. There are items I need to order but can’t get past this screen.
The scan products screen turns black. I have iPhone 15 pro, IOS 17.4.1.
Won't let me proceed to payment
Says that there is an error updating. I've deleted it and reinstalled, says the same thing.
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Developer: NationsBenefits, LLC
‼️ Outages Happening Right Now
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Mar 03, 2026, 06:04 PMa iOS user from Miami, United States reported problems with Benefits Pro : Not working
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Feb 20, 2026, 01:42 AM
a Mac user from Cranston, United States reported problems with Benefits Pro : Not working
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Feb 19, 2026, 04:10 PM
a Linux user from Miami, United States reported problems with Benefits Pro : Login
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Jan 06, 2026, 06:28 PM
a Windows user from Hamilton, United States reported problems with Benefits Pro : Not working
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Jan 06, 2026, 06:18 PM
a Windows user from Hamilton, United States reported problems with Benefits Pro : Not working
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Jan 06, 2026, 12:06 AM
a Windows user from Oklahoma City, United States reported problems with Benefits Pro : Login
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Dec 31, 2025, 03:24 PM
a Windows user from Coventry, United States reported problems with Benefits Pro : Not working
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Dec 20, 2025, 03:08 PM
a iOS user from Cuyahoga Falls, United States reported problems with Benefits Pro : Login
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Dec 09, 2025, 05:08 PM
a user from Davison, United States reported problems with Benefits Pro : Login
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Nov 30, 2025, 10:55 PM
a user from Norfolk, United States reported problems with Benefits Pro : Not working
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