Benefits Pro Status
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Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
Just installed benefits Pro app went through registration three different times will not go past the three different times will not go past the end of
Can't log in. Keep saying invalid member id
Benefits Pro keeps just going around and not opening.
Once ID is put in it just spins, doesn't even get to pw screen.
App not working
App does not scroll or all you to see what products are a see
📋 16 Reported Issues:
Not working crashes goes around and around this app is trash
Not able to log into my app
My application just spins and spins and won't pull up my otc information, this has been a problem since last month even after I adjusted settings. How do I fix this????????? Signed, Frustrated
My benefits pro app is still not working this has been going on for months now All it does is spin are want even load up what can I do to fix this problem
Well not log in just keeps spinning trying to load but wont
My Benefits pro app will not work it keeps going off are want come up this has been going on for about two are three months now y'all need to fix it where I can order on line
Biometrics does not work. Have to input account EVERY TIME I turn on the app. I mean really...can you spend a nickle to fix these bugs that have been known for MANY MONTHS?
After logging in it keeps saying error try again
Benefits pro not allowing log in. Says try again.
Doesn't take me to my finger print
Can't download benefits pro app. Keeps going back to thanks for viewing.
After logging in it takes me to a screen for using fingerprint ID but since I don’t use that method it give the option to ‘skip’ which I hit but to goes nowhere. There are items I need to order but can’t get past this screen.
The scan products screen turns black. I have iPhone 15 pro, IOS 17.4.1.
Just installed the Benefits Pro app with the kind assistance of someone at (877)239-2946. The app is installed on my iPhone 11, iOS 14,7.1 (21E236) but it doesn't work in one crucial detail, upon selecting the Start Scanning button I am led to a blank, dark screen with nothing on it, and not functional; just before this window, and just for a fraction of a second, I see a white margined rectangle with some writing below it. That is all and nothing else. -In the app settings I have turned Off and On the green button allowing camera connection to the app. -Have reset the iPhone 11. I have gone into my app account details and found only that it needed verifying my email, which I then did. None of the above "fixes" have made the Scan Scree show itself. Just when I thought that the mysterious, labyrinth-like workings of Flex benefits were at long last being revealed to me in the form of Benefits Pro, Boom!, no scanning screen. Would appreciate your assistance.
Won't let me proceed to payment
Says that there is an error updating. I've deleted it and reinstalled, says the same thing.
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Developer: NationsBenefits, LLC
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Apr 12, 2025, 05:54 PMa user from Las Vegas, United States reported problems with Benefits Pro : Not working
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Mar 18, 2025, 06:06 AM
a user from Phoenix, United States reported problems with Benefits Pro : Not working
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Mar 15, 2025, 06:34 AM
a user from Atlanta, United States reported problems with Benefits Pro : Login
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Feb 24, 2025, 03:27 AM
a user from Lindsay, United States reported problems with Benefits Pro : Not working
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