Hiya Status

Last Updated on 2023-07-11 by Hunan Huaxin Electronic Science & Technology Co., Ltd.

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Common Hiya Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hiya app on iOS and Android devices. Solve all Hiya app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hiya iPhone Issues and Solutions

Hiya iOS app crashes, not working, errors
Hiya iOS app network issues
Hiya on iOS has black/white screen

Hiya Android App Issues and Solutions

Hiya has errors/crashing/not working
Hiya server network connectivity issues
Hiya has black screen

Hiya iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hiya app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hiya app crashes or not working on Iphone (iOS):

Close and restart the Hiya app on iPhone
Update Hiya app to the Latest Version for iOS
Uninstall and reinstall Hiya iPhone app
Update your iPhone to the latest iOS version

Fix Hiya on iPhone unable to connect to server/internet connection issues::

To resolve Hiya network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hiya black/white screen (blank screen) on iPhone:

Follow the Hiya iOS app troubleshooting guide Here →

Hiya Android App Issues and Solutions

Fix Hiya not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hiya app issues:

Force Stop the Hiya App
1. On android, goto "Settings" » click Hiya app. » click "Force Stop".

Update Hiya to the latest version on PlayStore

Clear Hiya App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hiya app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hiya.

Fix Hiya unable to contact server/ Hiya internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hiya » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hiya » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hiya on android.

Solve Hiya black/white screens issue on Android:

Follow the Hiya android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hunan Huaxin Electronic Science & Technology Co., Ltd., developers of Hiya.

Verified email ✔✔

E-Mail: cnyang0818@gmail.com

Website: 🌍 Visit Hiyala-Live Video Chat Website

Privacy Policy: https://api.hihiyala.com/page/hiyala_privacy_policy

Developer: Hiyala Team

About this app

In addition to dance, this app offers customized workout plans that target your specific fitness goals. this app is a unique fitness app that combines dance and exercise to create a fun and effective workout experience. Our expert instructors guide you through each class, breaking down the moves and providing modifications where necessary to ensure that everyone can participate. Our plans cater to both beginners and experienced users, making it easy for anyone to achieve their desired results. Whether you're a seasoned dancer or a beginner, this app provides an exciting and challenging way to get fit and lose weight. With this app, you have access to a wide range of dance styles, from hip hop to Latin and everything in between. Discover surprises in this app, we are here for you to join.