Wish: Shop and Save Reviews

by Mogakmog

I ordered items In March it’s June now and no items. But I ordered something else and it took like two weeks so spin the wheel on how long something might take to get to you.

Update you told me to contact you with the details of my order.. well how the hell am I supposed to do that? Your whole company is designed to put people on a loop after they buy something and however long it takes to get your item is however long it takes! I can’t believe apple has not stepped in and banned your app from there platform! Your crooks! I demand you give me a link to contact someone within your company! Otherwise I’m going to assume your giveing me the run around and I’m going to make a corporate complaint to apple.

Further more buyers beware the estimate of time for delivery is totally whatever they feel like saying and then they just move it back so it would be different if they just said 3-6 months delivery btw if your paying attention is incredibly long! I don’t even know how you could make it that long assuming your using the usps the slowest it takes for anything from even Florida to Alaska is two weeks tops and that is being generous most of the time it’s less then 5 days. So it’s more about the time it takes to get here from China. So slow boat is super slow boat and I think it’s called lying when you make up a tracking system that does not work!!!

by Snappee

I would recommend everyone to NOT use this site. i would give this site a negative number of stars if there were an option to do that. I tried returning something for either refund or replacement item but the link they gave me to start refund didn’t work. When I used the talk to an agent option on the “having issues” contact support link, all I got were automated messages. I finally (I think) got in touch with a live person, after 20 minutes of sending the same message over and over, they said they couldn’t offer an alternative way to send the item back and that their site is having technical difficulties at the moment and I should try again tomorrow. I then asked for a customer service number and they stated “we currently do not offer that option.” I wonder why....probably because they would get bombarded with angry customers. I am pretty sure the return link isn’t going to work tomorrow either so I will either have to try to get in touch with another agent, or just not send the item back. I WOULD RECOMMEND EVERYONE NOT USE THIS COMPANY OR WEBSITE. Most of the positive reviews on this site have to be fake because they are a couple words of positive review. Very disappointed this app, you shouldn’t be in business if you cannot offer the customer support needed to run a good company. I will be posting negative reviews wherever I can to warn people not to use this site.

by Josiejoe04

At first, my experience with this app was alright. Super long shipping, but decent items for cheap prices. A few months ago, I ordered a bundle of items, and one after another, they each came broken. Broken. How lucky am I that several orders arrived broken, all in a row? So of course I try to contact support, and they immediately give me a refund ((A few I didn’t ask for a refund, I was just trying to let the store know their item was broke and they gave me a refund)).
The reason I gave Wish one star is because since I “requested too many refunds” (again, a few I didn’t request refunds) I am now blocked from contacting support. Four or five contacts about broken items made me “blocked” from contacting support about anything.
The only way I “may be determined to be back in good standing” is to buy more. I am not about to go on a shopping spree on this sketchy website after my experience, just to be in “good standing”. Right now they’re not in good standing with me. I can not ask questions about orders that have not arrived, or get refunds on orders that never arrived. There are still things that I ordered months ago that have not came in and have no tracking info, but this app will not let me contact the sellers because I am blocked.
I am very frustrated with this and do not plan on using it ever again. If you use Wish, just prepare yourself for the worst and read reviews carefully.

by Grits4girls

These people don’t even deserve a star. I ordered a purse, this app uses centimeters, not inches for measurements. When I received it, I realize it’s too small. Contacted Customer Support , here you are asked specific questions that doesn’t even comes close to what your problem is, so you try to make the best selection that may come close to your problem. You have to take pictures of the item with a ruler for measurement purposes. After I went through all of this, this app CS contacts me and says that the company correctly filled my order, therefore, my problem has been resolved. No it’s not!! If you read the return policy you have 30 days to return your item. The policy says to go to consumer support and click on Return Form, this does not exist, once you click on CS you’re automatically connected with a CS worker and from there on is just a menu of “possible” reasons to select from as to why you’re unhappy with your order. Because the company sent my order correctly that’s it I’m done, there’s no way I can return this one item because according to them my problem was resolved. I order two other items from this app around May 10, 2020 and I still haven’t received them. They pushed the delivery date back to June 14, today is June 15 still don’t have my items, they’ve pushed the delivery date back again, this time it’s July 4. I may be stuck with a purse I can’t use and I may not ever receive my other items, but I WILL NEVER DO BUSINESS WITH this app AGAIN!!!!!!!

by Neeks100

My first purchase on the this app app didn’t work. I put all my information in which they stored to my account, but after clicking check out Wish just endlessly loaded. After about 5 minutes I closed Wish and opened it immediately back up to see that my order wasn’t in my orders list and didn’t go through. I checked my account settings and they did store my address and card information though which is weird if my order didn’t go through how did you save my information? I contacted customer support and they were no help 3 times they explained a time limit after I explained to them 3 different times I IMMEDIATELY checked out and Wish didn’t load. I then lost the free gift offer because of this lag/bug in their app and they were no help to me to receive my “free gift” which I still was paying the shipping for... or even to give me an explanation as to why it happened, only saying the excuse of a time limit which doesn’t apply because as soon as I made my account and received the free gift offer I immediately checked out and Wish endlessly loaded which cost me the free gift offer and never put my order through but somehow saved my card information.. Customer support needs to do a lot better, maybe actually read what is sent to them and try to help not give an automated message about a time limit which has nothing to do with the situation they were contacted about.

by IAntwayne

I‘ve had problems with items not matching the descriptions that went unresolved, but the latest problem baffles me. I got a great deal on an item and received, not that item, but a letter and “free gift.” The gift was some pillow case with puppy pictures on it- useless to me. The letter explained that due to a quality problem at the factory, my item would be delayed 10 days. this app, however, marked the item as received on Wish once my letter was delivered so I contacted them with the photos they requested of my package and letter. At this point, I had been waiting for this item for well over a month and was hopeful that I would receive it- I told this app this. However, they immediately issued a refund, which they falsely claim I requested, and have made no sense in my repeated email inquiries with them. They advised me to buy from another seller even though that took my price from $20 to $40 through another “store.” I’ve done that and am still waiting for the item, but in my opinion, this app cancelled my sale and made me pay double without any explanation. Was the first store a scammer? Is the second store really the same scammer as the first? Have they heard of this letter/gift scam? I have bought many things from them, but since they won't tell me what is going on with this, I don't trust them anymore. I told them to help me understand this since I planned to write a review, but they have offered no assistance.

by Skkid18

If you have an issue with an item, there’s no way for you to just write an email to customer support. It forces you to click through options until finally at the end you can write your problem along with a photo of the item. Well when I tried to upload the photo, Wish kept malfunctioning and wouldn’t let me upload it. It wouldn’t let me send the message without a photo, but it wouldn’t let me upload a photo. So I had no way to contact customer support with my issue. I tried another day to do it and it finally let me upload the photo but by then it said they couldn’t issue a refund because it had passed the timeframe. I tried to explain why I couldn’t send my request sooner but they didn’t care. They just kept sending me an automated response and closing my request without resolving the issue or acknowledging that Wish wasn’t working. But lesson learned that I will never attempt to buy clothes on here again (or anything). But especially clothes. I normally wear an xl or 2xl but on this app even a 5xl is too small for me. Their clothes are a joke and they’re really cheap quality. I’ve gotten some earrings I like on Wish but some of them have come broken. And I’ve ordered several things that never arrive. Plus the items really aren’t that cheap when you consider how much shipping you pay per item. They make you think it’s cheap and then charge a ton for shipping. So no, this website is not worth it and the customer support is terrible.

by Luna2982

Order an item on april 22 at 6pm. Got my order confirmation. Waited for e-mail process /shipping confirmation. On april 27 i got confirmation order was process, , 30 minute later got e-mail my item was shiped and delivered on the 24. After contacting UPS, The tracking number provided was to another person with another addresS. Tracking info also indicated what ever ship waight less than one lbs and my item was well over 2lbs. and to top it off the tracking info said it was shipped hours before i even had placed my order. Ci have been going around in circle with customer service. They kept telling item was delivered and to check around my front door. I live in a fenced in house,no way anyone get to my front door if i do not unlock the gate first. I ask for a new tracking number for my item and they kept going round in circles. I have like 10 e-mails with all kinds of thing i need to do first, the last being that they could not give me a refund since the item had been delivered. Even after i provided all the communication verifying the tracking number was incorrect, which they should have on file, they said sorry but no refund..and all i wanted was a new tracking number since the one provided was not to my order...so either i got scammed...i know i will never buy anything from them again and will discourage anyone to do so also....i am reporting to the better business folks...

by Bubblyecho

I myself usually (used) to order off of this app. Here’s why I don’t anymore:
They will give you your first order in well condition and everything, the rest? The rest will be either broken or in some form of nonsense.
I stopped ordering once one of my items were returned to the seller. I wrote a claim on that and they NEVER got back to me. This was half a year ago before I wrote this. As for customer service/support, where is it? It doesn’t exist. It’s a retail site/app that has no and I mean no custom service. Sure you can write an email to the ‘customer service’ but you most likely won’t get help on anything.
I’m not the only person who’s experience stuff being sent back but two days before I wrote this my cousin ordered something from this app and his item was sent back. It was on its way then was ‘canceled and being prepared to be sent back’ but then it said “oh nevermind we’ll just try harder to find your house.” It sounds like whoever sends out stuff are lazy and can’t handle their job. Which is probably true with this app, people who work for this app are probably the underpaid people. this app is basically a cheap website for people who don’t want to spend so much money on one thing.
In conclusion, just don’t even think about buying from them after reading this, I mean you obviously can I’m not anyone important. But I just want you to be happy with the stuff you get. 🤷🏻‍♀️

by Moxy Momma

It’s a useful site if you have the time to wait for products, sometimes up to 3 months.
When using the coupon codes, a lot of the discounts don’t go towards shipping do you get either buy a product for $2, get a 5% discount, and pay $3 for shipping, or you can get a “free” product, but pay $5 to ship it. You just have to be careful.
THEIR LIMITED LIMITED QUANTITY DEALS ARE A SCAM! Sorry for the caps but out of the 60 attempts to get an item during one of these deals, none, absolutely none, have gone through. I don’t understand why they do this as it just pisses the customer off. They do give you a refund but make sure your card company allows for several credits. This was fine print that I’ve never known about. My credit card company, that I’ve had for over 5 years, only allows 4 credits per day, and after that, they charge. So to clarify: I thought I was getting a deal, was very excited for the deal, but then found out it was false. They refunded me the $2. Since I’d bought 8 items at $1/piece, and $1 shipping for each, I was refunded my $16, then charge $10 for each of the 4 additional refunds. In other words, I paid $40 for items that I’ll never get. Because of this, I’ll stick to Hollar, overstock, and Zulilly.

TL/DR: use Wish sparingly, don’t expect to get what you pay for(and in cases of quality, sometimes you get exactly what you pay for). And you might end up losing money.

by Braintweaker

I’ve been a customer of this app for years. I think it’s fun & often come across things I didn’t even know where available. However abt 15% of the time the products are not as shown or the quality they claim to be; I don’t even bother with buying clothes here anymore because that was a joke! But the worst part is getting stuck with items I don’t want or flat out cant use. Why is returning something SO HARD!? Recently my son bumped me while I was going thru my cart & I accidentally hit the pay button. I tried to cancel it immediately but to no avail what so ever. I was unable to immediately cancel this & when I tried to stop it thru customer service it was nothing more than a useless collage of suggestions at me, not me getting to state what exactly was wrong. I tried several times their way but kept getting messages saying it would take 2-3 business days for them to even respond! So of course it will go thru by then & I will have to start the gawd awful process of trying to get my money back.... This IS NOT CUSTOMER FRIENDLY! I have kept several bad products over the years but enough is enough. Why is there no confirmation before making the purchase? Why are you so hard to reach?! A retail business is nothing without customers so why are yours treated with disregard? U should b as concerned with the entire experience as much as you are with taking payment! I believe I will b moving on to a new & more customer friendly shopping site...

by Sunset Olyvia

This is an awesome app! Since were in Quarantine, this Online App Store is amazing! I love that the items/products are helpful and great! And your guy’s products are really low prices, about that...we know your trying to make our lives better with low prices but in a way it’s not helping, like some people delete Wish right away cause the prices are so low that they think you might scam them or might be bad products, but to be honest, it’s fine, just what some people do. But 2 things that have been annoying me is that there are bots I think, it’s a good thing that there are so many comments and reviews that say that the products are great but I never see any negative one which is making me think that their all bots. It’s definitely not your guy’s fault because it’s the bots not you guys but it has been very weird and also really unbelievable. 2nd thing is that it has come to the point...I think you guys scam sometimes, I have seen many videos that your guy’s products sometimes have been scams. It would be even better if you make the prices more up and sell the REAL working products instead of scamming. And remember, it’s not my fault if I listed any wrong things that I said you guys did. It’s not me, the Media could be lying to me. But to me, I don’t think they really scam. If you get Wish and see for yourself, It’s not bad!! I overall literally is falling in love with Wish! LOVE IT! 💙💙💙💙💙💙

by CrazyRage122

I logged in to my this app account today on the mobile app and spun for extra rewards points. It then took me to the page where I could choose items to use my rewards on. Of which, literally every single item said “Sold Out,” where it usually has the “Buy” button. I thought this was odd but didn’t think anything of it because maybe all the daily deals had just been scooped up already. I then returned to my Home Screen to look for some subwoofer speakers for my car, I was confused when the first few that I had clicked on had also said “Sold Out,” so I started clicking on every single one in the search. EVERY SINGLE ONE, “SOLD OUT,” so then I decided to try and get some customer service support where an automated system gave me a list of very broad options for what my problem was. I wanted to view the FAQ section so that I could see if this was a frequently occurring issue. Never was I directed to an FAQ page instead I was told it would be 2-3 business days to get a response from a representative. After reading other reviews of Wish, I expect nothing more than a reply to this review saying “we are sorry about this, we hope you give this app another chance.” I will be back on it in a few hours to see if the problem has resolved but honestly I am pretty disappointed that there is no immediate customer service representatives to help customers. ):

by Bridgecat1986

I’ve had the this app app for years now I love the stuff that they have on it but I do not like how you have to pay for shipping on every single item that you order even if it’s two of the same item you still have to pay shipping on each item and it seems like shipping has went up on a lot of the stuff I’ve been looking at or bought. Here’s an example; I ordered 2 of the exact same neck Bluetooth speakers same color and same company and I paid $26 for each speaker so that was $52 for 2 speakers then I had to pay $12 plus $12 for shipping on the 2 speakers so I wound up paying $64 for 2 Bluetooth neck speakers and shipping which I don’t understand why I couldn’t have just paid for 1 of the shipping because they mailed both of my speakers in the same package so the company made an extra $12 because they was not mailed separately they came together in the same bag and that really made me mad because they should have mailed them in 2 different packages since I paid for 2 shipping prices on them or they should refund me $12 for shipping it in the same package. But that’s this app for ya.
Another thing I don’t like it how long it takes to receive some items I ordered from the this app app. It takes at least 1 1/2 weeks or longer before u will get whatever you ordered so always remember if you need the item quicker then you might want to look elsewhere because it’s not gonna come quicker!

by Heinz57c

Been a customer for about a year now. The return process works great and the prices are awesome. The only issue I have had lately is item I order being cancelled because distributors could not fill the orders. If that’s a ongoing issue I would find a better distributor. Some of the items they have cancelled from my order I go on Wish and they are offered again at a higher price. I do get this app cash for the returned items which is nice because I can use it for my next order. Hopefully they will get to be like it was when I started buying and being more reliable with their orders. Delivery does seem to take forever but buying direct like this saves so much money. That I don’t mind waiting. Some items were delivered later than they were supposed to but I did get them. I had a few items that were like a month late. People need to realize when shipping from one country to another that you don’t just send over one package at a time. You fill up a shipping container then send that. If you did ship individually prices for shipping would be way higher. Love you all at this app will continue to shop here as my returns we promptly handled and it’s only a mild inconvenience to ha e to reorder stuff. I’m actually going on Wish now to place another order.

by Tsu Huang Chow

It’s a great app with unique products but I could swear when I first used it a couple years ago, the prices were accurate. Now everyone has figured out how to add ONE outrageous variation of a product that no one would buy. Like a $2 shirt listing turns out to be for $16 shirts no matter the color/size combo... except for ONE. Which one? Asian size XXXS - white. Perfect for a boring Barbie doll, but not for a human. They’re expecting no buyers to be anorexic “little people,” but even if one customer is anorexic and 3.5ft, they’re banking on them avoiding the least purchased color. This allows EVERY seller to make a clickbait price that misleads buyers until they click buy. It’s annoying because I can’t tell who actually DOES have the lowest price and I end up not buying at all. Or searching that item on eBay. This is rampant and ruining this app, but Wish overall is unique w/ potential. If they wanna make it last longer than internet fads like MySpace tho, fix that scam-like exploit. They’re abusing the this app system and Wish users AND their fellow sellers, all at once by destroying any sense of value/pricing. 5stars once that’s a penalized offense. It’s obvious when it’s being done. The excuse fools no one. Fix it.

by Button3H

I've been shopping on this app for years and I have to say I have had some products show up being poor quality but I have had many items be fantastic quality. As of my use of this app right now I am satisfied except for the shipping stuff and a pricing issue. Shipping is irritating as all hell for a couple reasons 1~ shipping is way to expensive often times it's more pricy then the product selected and there is no discounts for shipping 2) shipping takes a really really long time for a lot of items and they change the shipping date on you too so when you try to contact a this app support agent about it they tell ya that if it's not received by xx-xx-xxxx (usually about 1-2 more weeks) then to contact them before a specific date to have the issue resolved. Now for the pricing issue I mentioned above, they false advertise the pricing on (not all but most) items they will say one price then they ask you to select your color or size when adding it to the cart then as soon as you select your choice 8/10 times the price changes and you can't find the product for the price it was originally set at for the product. Besides these things I am satisfied with my experience using this app and having this knowledge I keep it in mind when shopping with them

by Htmex77

I order a tablet a month ago according to their shipping records my item was delivered a few days I placed the order .... 🙄specially knowing they ship from China...I followed up the transit of my product and for some reason it was coming from Ontario Ca ... I thought something different at least I’m getting in a short period of time. Exciting Delivery Day .... didn’t get anything and the this app Website showed that I got my product. I talked to the the mail man and he said the tracking number wasn’t related to the US post service that number is related to UPS , called customer service and they said they delivered a product with that tracking number somewhere else but it was not related to my address nor my name .... obviously there’s no way they can track anything that is not related to your name.. I placed a complaint on this app “wonderful customer service” 5 times and every time basically they said your product is been delivered we don’t care about anything else I can imagine they have logistics problems but in the mean time I’m losing money here and I don’t how many of YOU have been going thru the same situation ....careful TOTAL FRAUD

by KT6240

I was very skeptical about Wish at first and I looked at tons of items but held out on making a purchase because I’ve heard mixed reviews and mainly that you get what you pay for but the shipping would be months at least and some people said their items never even showed up! Since you don’t get the tracking info, I held out until I had extra money I didn’t care about risking losing! I spent only $20 on 4 items which included shipping.. shipping was almost half that which I thought was too high but i got items from 3 different sellers too so I guess it’s not too bad but I received my items within a 2-3 weeks and sooner then I expected! I actually forgot I bought them which was a nice surprise! I’ll definitely buy again but read the reviews because one item I bought was very cheaply made and I wouldn’t buy it again.. yet another item was too good to be true and I’m going to buy more.. so you definitely get what you pay for too! I left reviews as well to help others like me that are skeptical! Definitely worth a try but read people’s comments first & not after u get the item!

by Mala2424

I have bought many items from this app and I have never had a problem if I did they would take care of it . But this time I ordered 9 brick stickers for the wall I paid for shipping and was $27 and I did it 2 times because the first time the color showed beige , so I did it again and I ordered the color I wanted which was burgundy brick and 9 so I did get them but they were being and I want a refund and they want me to pay for a refund when it was there fault and I paid for shipping already to get here they gave no sticker if needed to be refunded I have never had any problems with my orders so I would like to give them back but I should not have to pay for a refund when I paid for shipping and they made the mistake on the color all I want are my 9 burgundy brick color I should not have to pay for a refund when they made the mistake and I paid for shipping to get to my home so please please send me the right order and send me a sticker that you pay for shipping you just put my order in a bag and that’s it very unprofessional. So I have been trying to explain it was not my fault it is yours so please please send me the right order.. thank you!!!!!

by AllNamesAreTaken54321

I’ve used Wish for a few years now, but I’ve only ordered about 10-15 items total. I ordered 5 things this past September, and only received three of them (in mid December btw). They all arrived a week or two after the delivery date, yet I still left decent reviews and even uploaded photos. One of the orders was 2 sets of lashes in different lengths, but the shipping was never updated and I never received them.

I finally requested a refund two weeks ago, 3 1/2 months after I originally ordered them. They said it could take up to 14 days to receive it. I checked my account and the refund wasn’t there, so I went to my app and it said my account was flagged for “excessive refunds”, when it was the only time I’ve EVER requested a refunded, and it was duplicate items from the same company. It won’t allow me to contact support any further, and I can only get my account “in good standing” by continuing to shop. Why would I continue to shop when I’m missing items and/or a refund, and I’ve never requested one before, and left reviews on every item I’ve gotten? This is unacceptable and the worst customer service policy ever written. Such a rip off. I don’t expect expedience from this app, but this was ridiculous. Never spending another dollar on here. I’m currently looking for options to rectify my issue and receive my refund. I’m deleting Wish once this happens.

by Naruuki

I've been sending emails back and forth with their support team for over a week now and have gotten nowhere. The DAY AFTER I created my account it was hacked into and over $40 of my this app cash was spent by someone else. After this occurred I couldn't log into my account anymore and whenever I attempted to reset my password I was told that an account with my email address didn't exist. I know for a fact it was the correct email, as I have emailed receipts for the two items I purchased the night I made my account. In a week's worth of emails and sending many screenshots proving the issue they've hardly addressed the hacker issue at all and all they've given me to try to fix it all is "uninstall and reinstall Wish and restart your phone" and "here's how to reset your password" as if they haven't read a single word of what I've been emailing them about the past week. I'm so unbelievably frustrated and just want my money back that this hacker spent. Not to mention the two items I did order never even came. I don't want to use Wish anymore this experience has been so terrible, I just want my money back. Their support won't help me and I'm not sure what to do now, I've repeated myself so many times on the issue occurring and they just aren't listening.
tldr: don't get Wish because if you get hacked and someone else spends your money, their customer service won't help you.

by Vampaliciousss

Everything on this site comes from China. Have fun waiting a month. It would have been worth it for some great deals. But over the years, I have actually received less than 10% of the items ordered. To get refunds is like jumping through hoops. When you get jewelry, just ignore that it says sterling silver. Even if it says .925. Nothing I’ve ever gotten has been stamped and everything has turned my finger green very quickly because I’m very allergic. And I believe those might be the only items I have received. I am very ill and spent a significant amount of time hospitalized. Even though their OWN tracker showed that items were either delivered to other states or sent back to China, either way, clearly stating that they never made it to my house, this app refused to assist me because too much time had passed. Well. Excuse me for my critical and incurable illness. However when YOUR OWN TRACKER states clearly that I paid for items that weren’t delivered to me, why the hell does it matter how much time has passed. Rip off artists, I might be too ill but I have good friends who will take you to the mat with the better business bureau. Thieves. Connivers. Not worth the dollar you might pay for the item you don’t get. It adds up. They are making lots of money by making people give up. Despicable company. You should be ashamed.

by Elainec78

A lot of the times I order stuff and never receive them! U will send me a notification asking if I got it and of course I state no then I either get refunded or ask for this app cash. I have ordered several items that NEVER EVEN LEFT CHINA, from which ur tracking says, then I’m still awaiting for items and then u tell me I’m “Flagged” for getting refunds for stuff I never received?! That doesn’t make any sense, or if that my fault. I have seriously considered not to order again from you all, and I actually haven’t been. Due to NEVER GETTING MY ORDERS! Why am I the one at fault for something that is happening on ur end!? Then u claim it’s supposed to be in on a certain date when I check u then tell me to what even longer due to “ weather “ conditions? It’s been summer time, what weather conditions are there, yet ur website says it’s still in China? It makes no sense to me and I don’t feel like u punishing me is right! I’m not gonna just not complain about it. I’m gonna tell u the truth and say that no i didn’t get it, but somehow ur putting the blame on me, and flag me for ur own faults! It’s not fair and still I’m waiting for a men’s ring that was supposed to be in on the 16 now ur telling me to wait even longer! NOT FAIR! Truely unprofessionally! You have lost a great customer and it’s sad that I have been treated in this manner!

by VeraAWolf

I’ve used Wish for two years now. Mostly decent experience. Some items arrive early some arrive very late. On my last order I had multiple purchases for cute jewelry. Most of them showed up within the expected window, 3 did not. Apparently something about the refund policy changed to only allowing refunds within 30 days of expected arrival. Due to personal life issues I didn’t follow up to see which jewelry orders were missing till 4 days after this deadline, so they were no longer refundable. Explain how my not receiving what I order is my fault??? They offered this app cash and no other interaction by which to question that option or NOTHING AT ALL...so I submitted the three items for this app refund. 3$ for the first. 2$ for the second. An error on the third. I tired to resubmit. It told me the item had already been refunded. I checked my this app cash balance. Still 5$. I tried their other contact support. Same automated system. Same, “you’ve already been refunded.” At this point I’m done. The products themselves are mediocre at best, you get what you pay for, but punishing your customers for your lack of follow through and availability other a 3$ refund. Naw.
To the User: make sure you stay on top of the delivery date and refund window or prepare to be screwed.

by IwoulduploadphotosifIcould

Ok so first of all that extreme discount that you see on Wish is not true at all. If you go to eBay and look for the same product, it is the same price and the same brand. Items on this app is not really $50+. Another thing is that I ordered many things from this app but only a few came. Like right now I ordered about 16 things from this app and only 5 things came. I took advice from the other reviews and refunded my items when it was way past the expected delivery and this app blocked my account from refunding anything after a few times. I understand why I got blocked but if this app’s app had a valid tracking number and actually came, I wouldn’t have to refund anything. Honesty I think that if you see anything you like you should just search it up on eBay as the tracking is more reliable and the items came on time. And lastly don’t think that the coupons that they give you is a huge discount because after a while this app starts to add tax to some of the items and beware that the ‘free’ items can’t have coupons applied to it so might as well find things that aren’t free but about the same price. I have it 2 stars because when the items do come, the quality really good but it’s not that bad for the price you pay for it.

by UniqueAlias

I’ve been using this app for years! I think their shipping time has quite improved. There automated in app customer service isn’t the greatest but recently it’s been alright. It’s been easy to get a refund on items I didn’t like after receiving them because they don’t fit well or because of some kind of imperfection. Just be careful to look at measurements of things in the description. The more product reviews with photo and video you leave the more points you rack up for discounts. They have two types of discounts, a regular discount on the asking price of items or a discount if you’re entire order including shipping. Use them wisely. You cannot combine discounts, don’t try, you will lose it if you try and can’t get it back even if you haven’t processed the payment. I’ve had two or three incidents where my items got lost in the mail, that wasn’t pleasant, but at least I got a full refund. Additionally, I’ve used the ship to store before, while shipping cost less, going to a store to pick up can be a hassle. One of my orders got lost shipping to a store so I don’t use that anymore. It takes up to three weeks maybe to get your orders, but it’s not that bad. And all garments should be ordered in larger sizes if you’re ordering in the US as they usually run almost two sizes smaller. Cool and fun stuff to look at and overall satisfied with my experience.

by Juliegobstopper

What I like is that the prices are affordable (obviously) and you can see reviews with pictures and videos. Plus it saves your searches. Things that I would like to see change in are paying with credit. It sometimes would be more convenient if you just paid with cash. A lot of complications come with an app generating your credit card number. There is always something that could go wrong. For example, if you were to press the wrong number while you were filling out information for your purchase, who would have to pay? It might be someone who is in debt and has no money! I know that probably would never happen, but the thought of programers seeing people’s credit card number and address while they are telling mail workers to package and wrap something that isn’t theirs (and might be private) gives me chills. Maybe a better alternative would be for people to mail money to your company before you give them their purchase. Just gives us notifications about where. I’m not saying get rid of credit, but I think that you should still have cash (or€,£,¥ etc.) as an option. Thanks for the possibility of you listening to my opinion.(or lecture)

by Dulcimerbreezes

I’ve been using Wish for several years and have had little or no problem using it. Once or twice I have not received an item but was my account was promptly refunded.
I can attest to what another reviewer said about confusion about FREE and a price that doesn’t seem to exist. FREE means the item is free but you will still pay shipping. Be careful though. An item from one store can be FREE with a $2 shipping charge and from another store the item may be $1 with a $1 shipping charge. In reality the cost is the same for identical items. In the case of an advertised price that doesn’t seem to exist, you do have to look through the options to find what item is actually the advertised price. It may be for a size or color you don’t want. Check everything before you click buy. Also check sizes on clothing. I’ve usually ordered 2 sizes up and have no problem.
I do like the ability to create a this app LIST so I can save items I’d like to buy at a later date.
this app’s customer service is very good. They answer promptly and courteously.
Overall, I’ve been very satisfied with this app and the products I have purchased from them.

by Michelejaxen

I have a love and a hate for this app. So first off let me say, the jewelry is pretty much exactly how it looks in photos and as long as you size your ring up 1 or 2 sizes, it all fits beautifully and looks just as good as any costume jewelry I’ve ever bought anywhere else.
Pretty much everything else on here is you get what you pay for. Anything clothing wise is usually not going to fit unless you size up at least 2 sizes. The fit guides aren’t much help either, I order based off how reviewers said it fit.
My biggest complaint is with prices.
Often it will say one price (like a shirt $4), then when you click into the item it’s not only not that price, it’s no where near it! The $4 shirt is all of a sudden $13 with $5 in shipping too! And for the quality I’ve gotten with the clothes on here, I’d never spend $20 on a shirt! I’d rather go to Walmart lol. And also with prices you’ll see the same items multiple times, different prices...smh it’s ridiculous
I’ve also bought toys on here. If you have kids that really play hard with their toys, don’t bother cause they won’t hold up