Maistra Status

Last Updated on 2024-11-04 by Maistra Hospitality Group

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Common Maistra Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Maistra app on iOS and Android devices. Solve all Maistra app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Maistra iPhone Issues and Solutions

Maistra iOS app crashes, not working, errors
Maistra iOS app network issues
Maistra on iOS has black/white screen

Maistra Android App Issues and Solutions

Maistra has errors/crashing/not working
Maistra server network connectivity issues
Maistra has black screen

Maistra iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Maistra app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Maistra app crashes or not working on Iphone (iOS):

Close and restart the Maistra app on iPhone
Update Maistra app to the Latest Version for iOS
Uninstall and reinstall Maistra iPhone app
Update your iPhone to the latest iOS version

Fix Maistra on iPhone unable to connect to server/internet connection issues::

To resolve Maistra network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Maistra black/white screen (blank screen) on iPhone:

Follow the Maistra iOS app troubleshooting guide Here →

Maistra Android App Issues and Solutions

Fix Maistra not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Maistra app issues:

Force Stop the Maistra App
1. On android, goto "Settings" » click Maistra app. » click "Force Stop".

Update Maistra to the latest version on PlayStore

Clear Maistra App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Maistra app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Maistra.

Fix Maistra unable to contact server/ Maistra internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Maistra » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Maistra » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Maistra on android.

Solve Maistra black/white screens issue on Android:

Follow the Maistra android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Maistra Hospitality Group, developers of Maistra.

Verified email ✔✔

E-Mail: maistra.app@maistra.hr

Website: 🌍 Visit Maistra Website

Privacy Policy: https://www.maistra.com/privacy-policy/#/

Developer: Maistra Hospitality Group

About this app

Download the this app app and prepare yourself for an unforgettable holiday! * this app destinations: Rovinj, Dubrovnik, Vrsar and Zagreb. ** App not available for Hotel Jadran, Villas Srebreno and Srebreno Premium Apartments. As a member of the MaiStar Rewards Club, it is even easier to edit your profile, collect points and redeem them for various rewards. Find all the info for easier holiday planning – from accommodation, bars & restaurants to shops and beaches. Hotels, resorts, campsites and apartments from our portfolio await for your next booking. Looking for shopping options, a good restaurant or a breathtaking view? this app Hospitality Group proudly presents the brand new this app app! Book carefully selected local experiences and tours directly from our app. Stay up to date with our news and special offers. Everything you have booked will be always available in your hand. All the must-see locations are on Maistra 's interactive map. Simple and easy, as bookings should be.