IMPT Status

Last Updated on 2024-08-23 by IMPT

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Common IMPT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IMPT app on iOS and Android devices. Solve all IMPT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IMPT iPhone Issues and Solutions

IMPT iOS app crashes, not working, errors
IMPT iOS app network issues
IMPT on iOS has black/white screen

IMPT Android App Issues and Solutions

IMPT has errors/crashing/not working
IMPT server network connectivity issues
IMPT has black screen

IMPT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IMPT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IMPT app crashes or not working on Iphone (iOS):

Close and restart the IMPT app on iPhone
Update IMPT app to the Latest Version for iOS
Uninstall and reinstall IMPT iPhone app
Update your iPhone to the latest iOS version

Fix IMPT on iPhone unable to connect to server/internet connection issues::

To resolve IMPT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IMPT black/white screen (blank screen) on iPhone:

Follow the IMPT iOS app troubleshooting guide Here →

IMPT Android App Issues and Solutions

Fix IMPT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IMPT app issues:

Force Stop the IMPT App
1. On android, goto "Settings" » click IMPT app. » click "Force Stop".

Update IMPT to the latest version on PlayStore

Clear IMPT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IMPT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IMPT.

Fix IMPT unable to contact server/ IMPT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IMPT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IMPT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IMPT on android.

Solve IMPT black/white screens issue on Android:

Follow the IMPT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IMPT, developers of IMPT.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit IMPT Website

Privacy Policy: https://app.impt.io/privacy-policy

Developer: TheIMPT

About this app

Our goal is to give everyone the opportunity to help support hundreds of environmental projects around the world in a simple way that doesn’t require you to change your daily life. Shop thousands of your favourite brands through our platform.