Cultural Care Status

Last Updated on 2024-09-18 by Signum International AG

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Common Cultural Care Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cultural Care app on iOS and Android devices. Solve all Cultural Care app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cultural Care iPhone Issues and Solutions

Cultural Care iOS app crashes, not working, errors
Cultural Care iOS app network issues
Cultural Care on iOS has black/white screen

Cultural Care Android App Issues and Solutions

Cultural Care has errors/crashing/not working
Cultural Care server network connectivity issues
Cultural Care has black screen

Cultural Care iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cultural Care app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cultural Care app crashes or not working on Iphone (iOS):

Close and restart the Cultural Care app on iPhone
Update Cultural Care app to the Latest Version for iOS
Uninstall and reinstall Cultural Care iPhone app
Update your iPhone to the latest iOS version

Fix Cultural Care on iPhone unable to connect to server/internet connection issues::

To resolve Cultural Care network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cultural Care black/white screen (blank screen) on iPhone:

Follow the Cultural Care iOS app troubleshooting guide Here →

Cultural Care Android App Issues and Solutions

Fix Cultural Care not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cultural Care app issues:

Force Stop the Cultural Care App
1. On android, goto "Settings" » click Cultural Care app. » click "Force Stop".

Update Cultural Care to the latest version on PlayStore

Clear Cultural Care App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cultural Care app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cultural Care.

Fix Cultural Care unable to contact server/ Cultural Care internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cultural Care » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cultural Care » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cultural Care on android.

Solve Cultural Care black/white screens issue on Android:

Follow the Cultural Care android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Signum International AG, developers of Cultural Care.

Verified email ✔✔

E-Mail: app@culturalcare.com

Website: 🌍 Visit Cultural Care Website

Privacy Policy: https://culturalcare.world/privacy-policy

Developer: Signum International AG

About this app

With the au pair app, you can now complete your profile, match with host families, and plan your trip to the USA right from your phone! Cultural Care Au Pair has 30+ years of experience, making us experts in au pair travel! It’s now easier than ever to start your au pair journey and meet your new American family! Our app will guide you through each step of the process in one place—from creating your profile to booking your flights to the USA. We take pride in providing the safest and most memorable experience possible for our au pairs. Official program sponsorship by the U. S. Download CulturalCare and get one step closer to your unforgettable adventure as an au pair!