Contact Cultural Care Support
Company Name: Signum International AG
About: With the au pair app, you can now complete your profile, match with host
families, and plan your trip to the USA right from your phone!
It’s now
easier than ever to start your au pair journey and meet your new American
family! Our app will guide you through each step of the process in one
place—from creating your profile to booking your flights to the USA.
App
features:
Complete your au pair profile
Chat with host famil.
Cultural Care Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: app@culturalcare.com
Website: 🌍 Visit Cultural Care Website
Privacy Policy: https://culturalcare.world/privacy-policy
Developer: Signum International AG
3 Most reported problems 😔💔
App doesn’t work AT ALL
by Zee The Uni
How can a company just move over to an app without proper testing to insure that it works smoothly. Why not slowly transitioning to the app once all these bugs have fixed. I’ve been trying to find a family for 6 WEEKS and have yet to connect to any families. Whenever they try to find my profile, it gives an error! Such a waste of money, will definitely not be recommending this company to anyone. No support or help
Amazing service…worst app ever
by Ash1010577
We are a returning host family and have had a great experience. They transitioned their website to all on the new app. You can’t log in, you lost any notes on profiles from hours of viewing before. They gave no heads up. I hope they fix this dumpster fire soon or we will be looking at other agencies.
App is terrible
by Submit!!
App is terrible, it’s not easy to use. I have to upload all my documents again when I have already uploaded them. The app is difficult for no reason and it was honestly very unnecessary to have an app because the website worked perfectly.
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