Cultural Care Reviews

We are a returning host family and have had a great experience. They transitioned their website to all on the new app. You can’t log in, you lost any notes on profiles from hours of viewing before. They gave no heads up. I hope they fix this dumpster fire soon or we will be looking at other agencies.

How can a company just move over to an app without proper testing to insure that it works smoothly. Why not slowly transitioning to CulturalCare once all these bugs have fixed. I’ve been trying to find a family for 6 WEEKS and have yet to connect to any families. Whenever they try to find my profile, it gives an error! Such a waste of money, will definitely not be recommending this company to anyone. No support or help

App is terrible, it’s not easy to use. I have to upload all my documents again when I have already uploaded them. CulturalCare is difficult for no reason and it was honestly very unnecessary to have an app because the website worked perfectly.

I still can’t connect with families from the time CulturalCare came out I haven’t not connected it still shows my current host family that I am in rematch with, I call the Boston office everyday, my LCC took me out of the au pair group two days into rematch she didn’t check up on me. I’ve beeeeeen waiting on the tech team to fix my profile but still… am I going to get help ????