AP EasyPower Status

Last Updated on 2024-07-30 by Altenergy Power System,Inc.

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167 User reports:
App has problems

User reports 167

⚠️ Most reported problems ⚠️

Connection

31.7%

26.3%

Account

20.4%

Not working

14.4%

problems reported in the last 24 hours

24 hour clock ⏰

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Common AP EasyPower Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AP EasyPower app on iOS and Android devices. Solve all AP EasyPower app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AP EasyPower iPhone Issues and Solutions

AP EasyPower iOS app crashes, not working, errors
AP EasyPower iOS app network issues
AP EasyPower on iOS has black/white screen

AP EasyPower Android App Issues and Solutions

AP EasyPower has errors/crashing/not working
AP EasyPower server network connectivity issues
AP EasyPower has black screen

AP EasyPower iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AP EasyPower app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AP EasyPower app crashes or not working on Iphone (iOS):

Close and restart the AP EasyPower app on iPhone
Update AP EasyPower app to the Latest Version for iOS
Uninstall and reinstall AP EasyPower iPhone app
Update your iPhone to the latest iOS version

Fix AP EasyPower on iPhone unable to connect to server/internet connection issues::

To resolve AP EasyPower network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AP EasyPower black/white screen (blank screen) on iPhone:

Follow the AP EasyPower iOS app troubleshooting guide Here →

AP EasyPower Android App Issues and Solutions

Fix AP EasyPower not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AP EasyPower app issues:

Force Stop the AP EasyPower App
1. On android, goto "Settings" » click AP EasyPower app. » click "Force Stop".

Update AP EasyPower to the latest version on PlayStore

Clear AP EasyPower App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AP EasyPower app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AP EasyPower.

Fix AP EasyPower unable to contact server/ AP EasyPower internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AP EasyPower » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AP EasyPower » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AP EasyPower on android.

Solve AP EasyPower black/white screens issue on Android:

Follow the AP EasyPower android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Altenergy Power System,Inc., developers of AP EasyPower.

About this app

AP EasyPower is a smart home energy management tool for DIY Users to control the WiFi integrated EZ Series products, provides local and remote management services for devices.