Ice Cubes Status

Last Updated on 2024-10-07 by Thomas Ricouard

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App has problems

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Common Ice Cubes Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ice Cubes app on iOS and Android devices. Solve all Ice Cubes app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ice Cubes iPhone Issues and Solutions

Ice Cubes iOS app crashes, not working, errors
Ice Cubes iOS app network issues
Ice Cubes on iOS has black/white screen

Ice Cubes Android App Issues and Solutions

Ice Cubes has errors/crashing/not working
Ice Cubes server network connectivity issues
Ice Cubes has black screen

Ice Cubes iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ice Cubes app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ice Cubes app crashes or not working on Iphone (iOS):

Close and restart the Ice Cubes app on iPhone
Update Ice Cubes app to the Latest Version for iOS
Uninstall and reinstall Ice Cubes iPhone app
Update your iPhone to the latest iOS version

Fix Ice Cubes on iPhone unable to connect to server/internet connection issues::

To resolve Ice Cubes network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ice Cubes black/white screen (blank screen) on iPhone:

Follow the Ice Cubes iOS app troubleshooting guide Here →

Ice Cubes Android App Issues and Solutions

Fix Ice Cubes not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ice Cubes app issues:

Force Stop the Ice Cubes App
1. On android, goto "Settings" » click Ice Cubes app. » click "Force Stop".

Update Ice Cubes to the latest version on PlayStore

Clear Ice Cubes App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ice Cubes app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ice Cubes.

Fix Ice Cubes unable to contact server/ Ice Cubes internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ice Cubes » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ice Cubes » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ice Cubes on android.

Solve Ice Cubes black/white screens issue on Android:

Follow the Ice Cubes android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Thomas Ricouard, developers of Ice Cubes.

About this app

You can connect to any Mastodon instance and use the various features IceCubes offer. - Favorite, boost, share, and even quote any toot! - You've read it right, IceCubes offer a quote toot feature, Ice Cubes will also embed any other toot link so the content is easily readable. - Organize your timeline with lists, add and remove users from lists, create new lists! - Filter your timeline by your lists, followed tags and more. - The timeline is also live, IceCubes is connected to the powerful streaming API of Mastodon so you won't miss any content! - You can even pin other instance local timelines, you can keep up with all your communities from the same account. - Explore, search and discover new content with a powerful explore tab. - Multi accounts support and easy switch between your accounts. - AI Tools Integration, you can get a little help from your AI friend when composing your toot, it can help you correct your text or even shorten it! Ice Cubes is a fast, reliable and beautiful Mastodon client. Bonus: It's completely open source, you can have a look at the code here: to learn more, and maybe even follow along!