UK ETA Status
Are you having issues? Select the issue you are having below and provide feedback to UK ETA.
problems reported in the last 24 hours
11 Reported Issues: 😵🆘🛟🚨📢
App says try again later. Then locks me out for "using the app without completing all the steps sever
The app will not accept my address
When I attempt to confirm payment on my wife’s UK ETA is sends bogus amounts to my credit card bank.
App says it’s busy and to try again later. I keep trying and it keeps saying try again.
app is busy can not apply
App crashes checking confirmation code
I have been trying to use the app for two days but it keeps saying "Sorry this service is busy"
app freezes when I confirm my passport has biometric chip
App froze when I had to click over to see the confirmation text code for authenticating payment.
Keeps giving me a message that there is a problem on their end.
Keeps giving me a message that there is a problem on your end.
Have a Problem with UK ETA? Report Issue
Common UK ETA Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot UK ETA app on iOS and Android devices. Solve all UK ETA app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Home Office, developers of UK ETA.
Verified email ✔✔
E-Mail: security.custcon@homeoffice.gov.uk
Website: 🌍 Visit UK ETA Website
Privacy Policy: https://www.gov.uk/government/publications/electronic-travel-authorisation-eta-privacy-information-notice
Developer: UK Visas and Immigration
Use the UK ETA app to apply for an electronic travel authorisation (ETA) to come to the UK. You must apply for an ETA before you travel to the UK. You must use this passport to travel to the UK. You can travel to the UK while waiting for a decision. You'll usually get a decision within 3 working days, but you may get a quicker decision. No information is stored on UKETA or your phone after you close it. If your ETA is approved, we'll link this to the passport you applied with. UKETA is safe and secure. If you're applying for someone else they must be with you. Occasionally, it may take longer than 3 working days. You can delete UKETA after you have completed your application.
