UK ETA Status
Are you having issues? Select the issue you are having below and provide feedback to UK ETA.
Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
uketa app says its under maintenance
App refuses to accept correct credit card details. Registers "invalid".
Can't download uk eta ap on Android phone from Play Store- says ap version is not compatible.
Says there is a problem with the service
Crashes at payment
Each time I get a "Sorry, there is a problem with the service" error message.
Every time I try to apply, I get a systen error message
App says try again later. Then locks me out for "using the app without completing all the steps sever
The app will not accept my address
When I attempt to confirm payment on my wife’s UK ETA is sends bogus amounts to my credit card bank.
📋 9 Reported Issues:
cannot see the qr code to link my account to the app on my mobile phone
App says it’s busy and to try again later. I keep trying and it keeps saying try again.
app is busy can not apply
App crashes checking confirmation code
I have been trying to use the app for two days but it keeps saying "Sorry this service is busy"
app freezes when I confirm my passport has biometric chip
App froze when I had to click over to see the confirmation text code for authenticating payment.
Keeps giving me a message that there is a problem on their end.
Keeps giving me a message that there is a problem on your end.
Have a Problem with UK ETA? Report Issue
Common UK ETA Problems & Solutions. Troubleshooting Guide
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Contact Support
Verified email ✔✔
E-Mail: security.custcon@homeoffice.gov.uk
Website: 🌍 Visit UK ETA Website
Privacy Policy: https://www.gov.uk/government/publications/electronic-travel-authorisation-eta-privacy-information-notice
Developer: UK Visas and Immigration
‼️ Outages Happening Right Now
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May 18, 2025, 07:50 PMa user from Nantes, France reported problems with UK ETA : Not working
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May 18, 2025, 09:21 AM
a user from Liège, Belgium reported problems with UK ETA : Not working
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May 11, 2025, 10:50 AM
a user from Abu Dhabi, United Arab Emirates reported problems with UK ETA : Not working
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May 08, 2025, 02:09 PM
a user from Angers, France reported problems with UK ETA : Not working
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May 07, 2025, 06:43 AM
a user from Chartres, France reported problems with UK ETA : Not working
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May 03, 2025, 10:07 AM
a user from Bordeaux, France reported problems with UK ETA : Not working
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May 02, 2025, 03:46 PM
a user from Brussels, Belgium reported problems with UK ETA : Account
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May 01, 2025, 08:23 AM
a user from Paris, France reported problems with UK ETA : Account
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Apr 28, 2025, 01:42 AM
a user from Haverhill, United States reported problems with UK ETA : Crashes
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Apr 26, 2025, 01:53 PM
a user from Wortegem, Belgium reported problems with UK ETA : Not working
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