UK ETA Status
Are you having issues? Select the issue you are having below and provide feedback to UK ETA.
Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
uketa app says its under maintenance
App refuses to accept correct credit card details. Registers "invalid".
Can't download uk eta ap on Android phone from Play Store- says ap version is not compatible.
Says there is a problem with the service
Crashes at payment
Each time I get a "Sorry, there is a problem with the service" error message.
Every time I try to apply, I get a systen error message
App says try again later. Then locks me out for "using the app without completing all the steps sever
The app will not accept my address
When I attempt to confirm payment on my wife’s UK ETA is sends bogus amounts to my credit card bank.
📋 8 Reported Issues:
App says it’s busy and to try again later. I keep trying and it keeps saying try again.
app is busy can not apply
App crashes checking confirmation code
I have been trying to use the app for two days but it keeps saying "Sorry this service is busy"
app freezes when I confirm my passport has biometric chip
App froze when I had to click over to see the confirmation text code for authenticating payment.
Keeps giving me a message that there is a problem on their end.
Keeps giving me a message that there is a problem on your end.
Have a Problem with UK ETA? Report Issue
Common UK ETA Problems & Solutions. Troubleshooting Guide
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Contact Support
Verified email ✔✔
E-Mail: security.custcon@homeoffice.gov.uk
Website: 🌍 Visit UK ETA Website
Privacy Policy: https://www.gov.uk/government/publications/electronic-travel-authorisation-eta-privacy-information-notice
Developer: UK Visas and Immigration
‼️ Outages Happening Right Now
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Apr 24, 2025, 06:41 PMa user from Paris, France reported problems with UK ETA : Account
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Apr 22, 2025, 07:56 AM
a user from Binche, Belgium reported problems with UK ETA : Not working
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Apr 22, 2025, 03:54 AM
a user from Perth, Australia reported problems with UK ETA : Crashes
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Apr 21, 2025, 09:32 PM
a user from Nanaimo, Canada reported problems with UK ETA : Login
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Apr 19, 2025, 02:22 PM
a user from Tyler, United States reported problems with UK ETA : Not working
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Apr 16, 2025, 01:08 PM
a user from Châtillon-sur-Chalaronne, France reported problems with UK ETA : Not working
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Apr 16, 2025, 09:07 AM
a user from Ølstykke Stationsby, Denmark reported problems with UK ETA : Not working
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Apr 15, 2025, 10:46 PM
a user from Ottawa, Canada reported problems with UK ETA : Crashes
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Apr 15, 2025, 08:56 PM
a user from St Louis, United States reported problems with UK ETA : Not working
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Apr 13, 2025, 01:18 PM
a user from Angers, France reported problems with UK ETA : Not working
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Started 26 minutes ago
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Started 26 minutes ago
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Started 33 minutes ago
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Started 1 hour ago
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