UK ETA Reviews
Published by Home Office on 2025-02-20🏷️ About: Use the UK ETA app to apply for an electronic travel authorisation (ETA) to come to the UK. Who can apply Find out if you need an ETA to travel to the UK at: https://www.
Overall Customer Experience 😎
🤬 Negative experience
54.0%
😎 Positive experience
31.5%
🫥 Neutral
14.5%
Read 11 Customer Service Reviews 😠💢
2.9 out of 5
The nationality of your document is ineligible.
by Bradym80
I have a newer United States passport that will not photograph correctly. I’ve tried a few times with no success.
App can’t read US Passport???
by Stop The Ads!!!
Keep getting an error message saying that the nationality of the document is ineligible. Really??? This is pretty basic step and UKETA fails completely.
Payment error
by Nobo1222
the payment don’t process, apple pay or by card same isuee
Help
by Ya2002
Is it save to put my card ?
Won’t read biometric chip consistently
by TozFeekomYaKhara
We’ve done three passports in a row and despite positioning them the same way for each separate process, it took different times to read the chips and these are passports from the same nationality (presumably the chip is located in the same place) and the same phone was used. For first passport took three tries, the second took about 10, the second took maybe 30 tries and needed to shut down UKETA once in the midst of it to restart the process from the start. Every time too it failed to read the chip the message would be that the phone or passport were moved even though that wasn’t the case for 99% of the attempts.
So UKETA is in dire need of fixing how it reads the biometric chip as it was a frustrating process. UKETA should also have a section to enter the authorization’s reference number and maybe some associated info such as the last name or passport number or date of birth to be able to retrieve the ETA and know what the validity is instead of merely needing to go back to my email to find it.
Need to be improved
by Basel-Borhamah
UKETA idea is great but the process is not. First it does take a long time after pressing “my passport has biometric chip” then it won’t scan my passport as it’s always give me an error message says “unable to take an image - there may be a problem with the format of your document or with your device.”
I hope you could fix this errors soon.
Thank you,
Before you download this app keep in mind who it’s for
by Syno86
This is not for US passports yet. There are only 4 or so countries that can use UKETA . Do some due diligence on if you even need to get an ETA before you complain.
Great and simple to use App
by Mutaz Al-Bakri
Great App with clear and straight forward steps to complete the process smoothly .. Thank you
Amazing!
by Ahmad Ald
Worked flawlessly on my Kuwaiti passport!
I LOVED the use of the NFC technology, too!!
ETA
by Amazing Musically
Easy fast and need more of this
Amazing !
by Jawaddd
Amazing seamless experience
Is UK ETA Safe? 🙏
Yes. UK ETA is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 410 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for UK ETA Is 36.8/100.
Safety Analysis
47.1% of users say app is Risky 🚨
47.1%
44.1% of users say app is Safe 👍
44.1%
8.8% of users have Some Concerns ⚠️
8.8%
Is UK ETA Legit? 💯
Yes. UK ETA is legit, but not 100% legit to us. This conclusion was arrived at by running over 410 UK ETA User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UK ETA Is 53.8/100..
🔏 Privacy & Data Safety
UK ETA collected the following data from you:
-
Data Linked to You:
- Contact Info
- User Content
- Sensitive Info
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Data Not Linked to You:
- Identifiers
- Usage Data
- Diagnostics
How was your experience with UK ETA? Post a Review
Features
Use the UK ETA app to apply for an electronic travel authorisation (ETA) to come to the UK.
You must apply for an ETA before you travel to the UK.
You must use this passport to travel to the UK.
You can travel to the UK while waiting for a decision.
You'll usually get a decision within 3 working days, but you may get a quicker decision.
Contact Support
Developer:
Home Office
Contact e-Mail:
