Amazon Vendor Status

Last Updated on 2024-07-01 by AMZN Mobile LLC

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Common Amazon Vendor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Amazon Vendor app on iOS and Android devices. Solve all Amazon Vendor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Amazon Vendor iPhone Issues and Solutions

Amazon Vendor iOS app crashes, not working, errors
Amazon Vendor iOS app network issues
Amazon Vendor on iOS has black/white screen

Amazon Vendor Android App Issues and Solutions

Amazon Vendor has errors/crashing/not working
Amazon Vendor server network connectivity issues
Amazon Vendor has black screen

Amazon Vendor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Amazon Vendor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Amazon Vendor app crashes or not working on Iphone (iOS):

Close and restart the Amazon Vendor app on iPhone
Update Amazon Vendor app to the Latest Version for iOS
Uninstall and reinstall Amazon Vendor iPhone app
Update your iPhone to the latest iOS version

Fix Amazon Vendor on iPhone unable to connect to server/internet connection issues::

To resolve Amazon Vendor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Amazon Vendor black/white screen (blank screen) on iPhone:

Follow the Amazon Vendor iOS app troubleshooting guide Here →

Amazon Vendor Android App Issues and Solutions

Fix Amazon Vendor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Amazon Vendor app issues:

Force Stop the Amazon Vendor App
1. On android, goto "Settings" » click Amazon Vendor app. » click "Force Stop".

Update Amazon Vendor to the latest version on PlayStore

Clear Amazon Vendor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Amazon Vendor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Amazon Vendor.

Fix Amazon Vendor unable to contact server/ Amazon Vendor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Amazon Vendor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Amazon Vendor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Amazon Vendor on android.

Solve Amazon Vendor black/white screens issue on Android:

Follow the Amazon Vendor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AMZN Mobile LLC, developers of Amazon Vendor.

Verified email ✔✔

E-Mail: vendor-app-feedback@amazon.com

Website: 🌍 Visit Amazon Vendor Website

Privacy Policy: https://www.amazon.com/gp/help/customer/display.html/ref=ap_signin_notification_privacy_notice?ie=UTF8&nodeId=468496

Developer: Amazon Mobile LLC

69.23% Contact Match

Developer: Amazon Mobile LLC

E-Mail: seller-app-android-us-feedback@amazon.com

Website: 🌍 Visit Amazon Seller Website

About this app

- Analyze your sales: Review your sales summary trend and tap a menu item in the sales report to see a breakdown of sales by ASIN. - Manage your purchase orders: Get notified of your unconfirmed purchase orders, confirm your purchase orders and update confirmed orders. - Manage your Case Log: Review your cases, case history, respond to cases, provide attachments and reopen closed cases.