sonnen Reviews

sonnen Reviews

Published by on 2025-02-17

🏷️ About: With the sonnen App, you are empowered to manage your own clean energy anytime from anywhere. Use real-time energy data and insights to guide you on how to stay powered and protected with your solar photovoltaic (PV) system, your sonnenHome battery and energy products.


       


Overall Customer Experience 😎


😎 Positive experience
48.6%

🫥 Neutral
34.0%

🤬 Negative experience
17.4%

~ from Justuseapp.com NLP analysis of 14 combined software reviews.



Read 13 Customer Service Reviews 😠💢

3.9 out of 5
Constant malfunction

sonnen is terrible. If you go backwards in time to make comparisons it will not let you then go forwards again

Also— it skips data!!!! If you are looking at 2023 and scroll backwards it goes to 2021 and then 2019. No way to look at 2022 and 2020. Horrible. Does same thing with weeks and months.

Doesn’t work

sonnen used to work before an update. Now sonnen doesn’t work at all. It always says I’m not using any energy when I’m always using energy. It says my battery is being always at 100 percent. I hope sonnen is wrong and I’m not pulling from the grid. Overall this battery is a waste of money. Not worth the money at all more worries than there should be.

Old app is better

Way better

bring the old UI back

The old my this app app had a simple interface - almost minimalistic. The Live State view was easy to look at and understand. At a quick glance, you were able to see how the energy was flowing and how much. With this new app, not so much. I don’t care for the huge colorful icons. Now to see any metric, I need to glance down the screen. I’ll be using the old app until I can’t anymore.

Fancy graphics do not mean a better app!

my this app, the previous app, was a picture of elegant simplicity, showing system information in two quickly viewed windows (Live state & Energy Analysis). No scrolling, no multiple taps, easily understood even on a smaller iPhone screen. Do NOT sunset what is now the older app. The new app may be cute, but to a knowledgeable user or an engineer it is a step backwards.

Great when it works

sonnen is very useful when it is working. Locks up frequently and the only option is to delete and download again. Have reinstalled about 8 times over the course of a few months.

New isn’t always great

Wife still has the old version on her phone and I love it much better than the new one. I already read another review that states what I am saying.

App gets worse and worse

The views were decent and with each update, the data I want to see requires more and more clicks to find. You are not focusing on the important things from a user perspective.

Can’t easily get to former day history with all data at a glance.

App won’t let me login 25% of the time.

Constantly having to renter my password information. Sometimes it will remember me sometimes it won’t, and that is if it lets me on sonnen at all after I have tried to log in.

Suggestion to R&D

App should send you a notification when there is a grid power failure.

Like the update but prefer the old Live View

I actually like the interface for the most part and don’t mind the changes but the new live view isn’t my favorite. At a glance I could see the energy numbers, power flow, percentages, and more. This one it seems like I have to look around, scroll around, and that it’s designed more to look fancy than to give information. The graphic doesn’t give any numbers anymore.

Would also love if you made it native to the iPad (and macOS) so I could use it there. It’s be amazing on a bigger screen. A way to integrate other circuits into it with sensors so I could monitor energy usage not on the battery would be great too.

I love my sonnen battery!

I love the layout of the new app. There’s a lot more information at my fingertips now.
I really like the color scheme as well. It makes it much easier for my old eyes to see it.
Thank you for making the world a greener place for my children.

Thanks for the update!

High praise for the this app developer team implementing feedback so quickly! I previously submitted a lower review with my comments. Overall, wonderful app.

If you see something that needs improvement, please give specific feedback to help the developer team fix what ails you. They are very responsive and helpful. Then do them a solid and update your review.



Is sonnen Safe? 🙏

Yes. sonnen is very safe to use. This is based on our NLP (Natural language processing) analysis of over 14 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for sonnen Is 73.6/100.

Safety Analysis

72.7% of users have Some Concerns ⚠️
72.7%

27.3% of users say app is Safe 👍
27.3%

0.0% of users say app is Risky 🚨
0.0%


Is sonnen Legit? 💯

Yes. sonnen is a totally legit app. This conclusion was arrived at by running over 14 sonnen User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for sonnen Is 100/100..

🔏 Privacy & Data Safety

sonnen collected the following data from you:

  • Data Not Linked to You:
    • Usage Data
    • Diagnostics

How was your experience with sonnen? Post a Review




Features

Use real-time energy data and insights to guide you on how to stay powered and protected with your solar photovoltaic (PV) system, your sonnenHome battery and energy products.

Be part of the sonnenCommunity with the sonnen App and build a clean energy future.

With the sonnen App, you are empowered to manage your own clean energy anytime from anywhere.

  Contact Support
Developer:
sonnen GmbH


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