Contact sonnen Support
Company Name: sonnen GmbH
About: With the sonnen App, you are empowered to manage your own clean energy anytime
from anywhere. Use real-time energy data and insights to guide you on how to
stay powered and protected with your solar photovoltaic (PV) system, your
sonnenHome battery and energy products.
sonnen Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of sonnen GmbH
Verified email ✔✔
E-Mail: info@sonnen.de
Website: 🌍 Visit sonnen Website
Privacy Policy: https://sonnengroup.com/privacy-policy/
Developer: sonnen GmbH
3 Most reported problems 😔💔
Doesn’t work
by Dyermind
This app used to work before an update. Now this app doesn’t work at all. It always says I’m not using any energy when I’m always using energy. It says my battery is being always at 100 percent. I hope this app is wrong and I’m not pulling from the grid. Overall this battery is a waste of money. Not worth the money at all more worries than there should be.
Constant malfunction
by Superpaula
This app is terrible. If you go backwards in time to make comparisons it will not let you then go forwards again
Also— it skips data!!!! If you are looking at 2023 and scroll backwards it goes to 2021 and then 2019. No way to look at 2022 and 2020. Horrible. Does same thing with weeks and months.
Old app is better
by Waytay11
Way better
Have a Problem with sonnen? Report Issue
Why should I report an Issue with sonnen?
- Pulling issues faced by users like you is a good way to draw attention of sonnen to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a sonnen customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using sonnen.
