Francis Energy Status

Last Updated on 2022-11-19 by Francis Energy, LLC

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Common Francis Energy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Francis Energy app on iOS and Android devices. Solve all Francis Energy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Francis Energy iPhone Issues and Solutions

Francis Energy iOS app crashes, not working, errors
Francis Energy iOS app network issues
Francis Energy on iOS has black/white screen

Francis Energy Android App Issues and Solutions

Francis Energy has errors/crashing/not working
Francis Energy server network connectivity issues
Francis Energy has black screen

Francis Energy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Francis Energy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Francis Energy app crashes or not working on Iphone (iOS):

Close and restart the Francis Energy app on iPhone
Update Francis Energy app to the Latest Version for iOS
Uninstall and reinstall Francis Energy iPhone app
Update your iPhone to the latest iOS version

Fix Francis Energy on iPhone unable to connect to server/internet connection issues::

To resolve Francis Energy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Francis Energy black/white screen (blank screen) on iPhone:

Follow the Francis Energy iOS app troubleshooting guide Here →

Francis Energy Android App Issues and Solutions

Fix Francis Energy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Francis Energy app issues:

Force Stop the Francis Energy App
1. On android, goto "Settings" » click Francis Energy app. » click "Force Stop".

Update Francis Energy to the latest version on PlayStore

Clear Francis Energy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Francis Energy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Francis Energy.

Fix Francis Energy unable to contact server/ Francis Energy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Francis Energy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Francis Energy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Francis Energy on android.

Solve Francis Energy black/white screens issue on Android:

Follow the Francis Energy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Francis Energy, LLC, developers of Francis Energy.