Company Name: UserZoom
About: UserZoom delivers actionable UX insights to design better digital experiences.
Headquarters: San Jose, California, United States.
Listed below are our top recommendations on how to get in contact with UserZoom Surveys. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact UserZoom Surveys. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for UserZoomby Mcpercy
When I click “continue study” from the invitation link, it keeps saying “Have you installed the UserZoom App?” every time even though I DID install the stupid app. When I open the app, it says “did you receive an invitation link?” I click yes. “Go back to the invitation link and click it again to take the study.” It just keeps sending me in circles and nothing works. There’s no way to contact anyone. Clicking “help” just links to some useless FAQs that don’t solve anything. Thanks for wasting my time and data downloading this horribly designed app.
by TinyElephants
Sometimes it works. About 50% of the times after I complete a survey it gets stuck in a loop saying I didn't finish the previous study, click to resume, but when I click it gives me blank white screen for several seconds before going back to the "click to resume" page. Very frustrating after taking the time to do mobile studies not to know if my response was registered and submitted for payment.
by Ineedmyiphone
Why hasn’t this issue been fixed? There have been so many complaints over the years about this issue and it still persists!
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