Contact Survey Merchandiser Support

Don't get too far in the hole with these people, you won't get paid.

These people are low down and full of crap. They treat you like scum and don't pay you for your time or work, after doing over a thousand jobs I went through all my work because I kept records of it and they shorted me over 4 grand. When I mentioned something about it, they fired me and told me I was black listed. I worked 16 hrs a day 7 days a week for 10 months straight no days off for these ppl and to be treated like that and be ripped off is bull crap, not to mention when I asked to speak to a higher up they told me no im not an employee there and hung up

I just need to talk to someone to get a better understanding on how this works

I've been doing audits for quite some time now. It's been great receiving the funds. I was aware of their payment procedure. It takes 6-10 business days, depending on when I complete a visit. So now I'm encountering issues. Normally if there are issues with the assignment, they return it for me to look at. This time I was rejected with one. I made many attempts to communicate with the coordinator of the team or even the manager in charge of the project. NO RESPONSE and NO COMMUNICATION at all. Very disappointed. Now I get why a lot of people complained about the app. You work just as hard, but when you need help, you won't get the same in return this time.

I am having issues with the companies they assign me to. I filed a discrimination complaint through this company without resolution and I haven't received any response from them.

they are automatically uploading assignments ahead of the deadline they set. they say if you start a job and dont enter in information within a certain period of time they upload the job as it is. I told them that's not how deadlines work. I should have until that specified time given for the deadline to finish the work it doesnt matter if I hit start and then sit there for 2 weeks as long as it's done before deadline I shouldnt be losing work . they said it's because it was close to deadline. I had to repeat myself all day I'm still arguing with them now. and by close to deadline is a stretch as I am having jobs being forcefully uploaded without my consent waayyyyyy before deadline I'm talking like 20 hours before deadline. they dont honor the deadlines they themselves set. I said it works both ways. I cant submit work after a deadline but also means they shouldnt take away work before that deadline. they expect me to comply when they wont comply themselves. i asked what rule i broke .or what term of the job did i not follow and its been back and forth all day and I'm still waiting for the answer to that question. also they dont read comments. I clearly said the cooler I was suppose to photograph is not in store currently due to remodeling I said so in the comments and photographed the cooler area showing construction and remodeling I had my work rejected and they said I didnt take pictures of the cooler... yeah...been at this all day with these people.. so i repeated what i said already i was told i needed to say all this in the comments of the assignment. even with doing that in the first place I again repeated myself and said I did do that then another person jumps in and says I need to go back and photograph the entire store I said fine but for the record that's not what was asked for me to do they asked me to photograph the cooler after I already said it's gone. photograph a missing cooler is different from please photograph the entire store. I said I just want it understood I have done what has been asked of me and broke no rules and they just keep beating around the bush and cant answer me when I ask what I did wrong and wont admit that it's wrong for them to take work away prior to deadlines they set and still they give me bs answers that dont answer my question of what I did wrong. I said if you want the work earlier set a earlier deadline. you dont set a deadline and steal my job from me prior to that deadline and say you did it because I didnt finish quick enough and then I ask how could that be possible le for me to not finish quick enough when it's well before deadline ?! it's been a rough day let's leave it at that

They are awesome. And I do a lot of their audits in my area. I recommend them highly. My quality of workmanship shows through to their clients. Im happy to be part of the team