Contact SurveyMini Support

The support system has changed. I have written at least 6 messages to them without a response. My app is updated and I submitted my inquiry via the app. I even tried to piggyback off of an old reply that they sent to me in 2019 just to get my question answered after months of not receiving a response. I received an auto response telling me that the box is unmanned and to submit my inquiry via the app and to ensure that I was using the latest version. I have done this now many times and I am using the latest version. I only had one question. I wanted to know if the Apple / iTunes gift card listed for redemption has been converted to the new Apple Gift card - that has the ability to be used for everything. It took me years to accumulate 48,000 points and I want to redeem it for the Apple Card only if it is the new card. I don’t know if they have the new card in stock for the $50 value cards or still using the ok’d iTunes cards. No one has replied back to me. It has been months since I initially asked. I have no way of knowing if I will even receive a gift card if I can ever get my question answered and I have no faith in them for resolving an issue at this point. I am now thinking that I may have wasted my time for years now in doing these surveys.

This app is only good in certain areas horrible because I already leave my reviews on platforms where I guess it matters. This app should give options because I am one that shops all the time all over leaving useful reviews for people whether it locally or internationally, or in other parts of the country. One example is my last road trip , which me and husband found tired some because the drive was beautiful but quick road trips are not what they used to be, anyway I dropped my daughter in Alabama for school and we set off for New Orleans and omg photos of sky were priceless but doing a drop off and going on wore us out. Any who best food I’ve had in New Orleans is Old Nola Cookery. We tried the crab cakes and Cajun duck with the crawfish and he had gumbo, needless to say best part about road trip, to die for for can road trip too ate there the whole time and the grilled oysters from the gulf, I have been to multiple places and have not been able to replicate them and yes they road tripped home too. I said all that to say this, expand your local use in cities with places we are nearby because more than likely we’ve been there and can give feedback I don’t know if you need today or just an overall experience be open to change, thanx.

When I first downloaded the app it seemed to have enough surveys to make sense, and I figured it wouldn’t be impossible to earn enough points to qualify for a redemption, but I was wrong. I was able to earn, and waste my time with, about 2/3 of what I needed to cash in. The first tier of rewards aren’t really rewards at all actually, they’re discounts for maybe 5 places I’ve heard of (BOGO or free drink with purchase etc). I’ve had this app installed for maybe 6 months and I’ve had no available surveys I could choose to take in like 3 months now. Without enough points to redeem anything and no way to earn points, it seems to me like I wasted my time taking their initial surveys to begin with. Not only that, but if I do happen to open the app on my phone, even if I close it, this app still lingers in the background using my background until I force quit it. I’m not sure why they would need my location if they don’t care to know much of anything else about me except the questions I may have answered when I first signed up. I would definitely not recommend this app. It really is a waste of space on my phone.