Rijksmuseum app not working? crashes or has problems?

Rijksmuseum Status

Last Updated on 2024-11-19 by Rijksmuseum Amsterdam

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Summary of Rijksmuseum Problems 🔥

- App not working on iPhone 6

- Sound not working, rendering the app useless for the family game

📋 1 Reported Issues:

Mary Jo Walker 2023-02-12

Cannot buy Vermeer tickets. I can select number of tickets but cannot select a date and time. Website just does not move forward to selecting date and time and payment.

Showing 1-1 of 1 reported issues:

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Common Rijksmuseum Problems & Solutions. Troubleshooting Guide

Table of Contents:

Rijksmuseum iPhone Issues and Solutions

Rijksmuseum iOS app crashes, not working, errors
Rijksmuseum iOS app network issues
Rijksmuseum on iOS has black/white screen

Rijksmuseum Android App Issues and Solutions

Rijksmuseum has errors/crashing/not working
Rijksmuseum server network connectivity issues
Rijksmuseum has black screen

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Rijksmuseum iPhone Issues and Solutions

How to fix Rijksmuseum app crashes or not working on Iphone (iOS):

Close and restart the Rijksmuseum app on iPhone
Update Rijksmuseum app to the Latest Version for iOS
Uninstall and reinstall Rijksmuseum iPhone app
Update your iPhone to the latest iOS version

Fix Rijksmuseum on iPhone unable to connect to server/internet connection issues::

To resolve Rijksmuseum network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Rijksmuseum Android App Issues and Solutions

Fix Rijksmuseum not working on Android, crashes, errors or is unresponsive:

Force Stop the Rijksmuseum App
1. On android, goto Settings » Rijksmuseum » click [Force Stop]

Update Rijksmuseum to the latest version on PlayStore

Clear Rijksmuseum App Cache and Data:
1. On android, goto Settings » Apps » Rijksmuseum » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Rijksmuseum.

Fix Rijksmuseum unable to contact server/ Rijksmuseum internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Rijksmuseum » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Rijksmuseum » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rijksmuseum