Rijksmuseum Reviews

Rijksmuseum Reviews

Published by on 2024-10-23

🏷️ About: The Rijksmuseum app is a free multimedia tour app that allows visitors to easily find their way around the museum. It offers interactive floor plans and directions, and visitors can follow a route or search for the numbers accompanying the works of art. The app provides 3D audio introduction clips, animations, and additional commentary by experts and enthusiasts for each work of art. Visitors can also create their own route or use the route selection assistant to find an ideal route that suits their interests. The app also offers a search function, ticket purchasing, and information about the museum.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
76.1%

🙄💅🫥 Neutral
15.0%

👿🤬😠 Negative experience
8.8%

~ from Justuseapp.com NLP analysis of 48 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Saves you €5 (what you will pay for the audio guide at the museum)

- Variety of different “tours” and type in the numbers from individual works

- Features a map / GPS that directs you to the next work in each tour

- Allows you to use your own earbuds

- Provides descriptions of artworks

- Free



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

3.9 out of 5

App Won't Open

2022-05-23

I've had Rijksmuseum on my phone for several years and it was a great app. Now, I'm in Amsterdam and all I get is a black screen with Rijks Museum in white letters.

I've deleted Rijksmuseum and reinstalled Rijksmuseum and I can't get it to work on my iPhone 6 iOS is up to date.

Sound doesn't work

2022-06-24

Sound doesn't work

Sound not working

2022-07-23

Unfortunately the sound did not work, rendering Rijksmuseum useless for the family game.

Can’t log in using Facebook account

2022-08-26

My account was connected to Facebook, but Rijksmuseum don’t have option to log in with Facebook.

A Great Museum Guide

2022-09-25

I’m a museum docent in Dallas and was recently at the this app with friends. They wanted me to guide them through, but of course I’m not current on the collection there, so I directed them to Rijksmuseum. It is fabulous! The fact that you can go through on several preset tours or choose to explore the works of art by corresponding number is great. I enjoyed listening to the descriptions of the things I missed days afterward. My friends, new to museums, enjoyed Rijksmuseum very much. Highly recommended. Works great; just be sure to download it it your own language.

Glad I downloaded

2022-10-26

I recently visited the museum and did the highlights and building tours. I found them to be well done and had no issues connecting or with audio.

Best Museum Tour App

2022-11-27

I pretty much never write reviews for apps, but Rijksmuseum made exploring the this app super easy and fun. I would highly recommend downloading it for your trip.

Great tool to navigate the museum

2022-12-28

Rijksmuseum was very informative & easy to use. Would definitely recommend downloading before you visit the museum!

Great app

2023-01-29

Audio works perfectly. There must be ignorants out there that didn't turn the volume up and later blamed Rijksmuseum for not hearing audio

Same as the audio guide at the museum

2023-03-04

Folks...same yourself €5 (what you will pay for the audio guide at the museum) and get Rijksmuseum for free. They are the same thing! I verified this with the museum!! Easy to navigate, Rijksmuseum has various tours from highlights to different collections. GPS helps you navigate from area to area (you’ll need to use the museum’s WiFi).

Each description is around a minute and gives details beyond what printed signs have. There are also additional details if you want to learn more. I don’t have an art background so I appreciated hearing about techniques of the artist or interpretation of how they used light or symbolism in their work.

Outstanding app

2023-03-31

One of the best apps I've ever seen. You tell it how much you want to see. I told it I wanted the quick tour. It knew where I was and sequentially directed me to about 20 artworks. It displayed the artwork on my phone (sometimes it was too crowded to stand in front of the art for an extended time). Meanwhile, it gave a concise audio explanation of the artwork.

It was better than the paid tour.

FABULOUS!

2023-05-02

Just finished a whole day at the museum with Rijksmuseum. Just superb! I don't understand ANY of the criticism.

Makes a great museum an extraordinary experience

2023-06-02

Rijksmuseum, with its guides and extra A/V content, is a work of art. It's got audio guides, clever video clips, wayfinding tips, and my favorite feature--a way to have your favorite artworks e-mailed to you!

It froze up a couple times when I moved in and out of WiFi coverage, but it was solved by restarting Rijksmuseum .

I have no suggestions. Just mad respect for the dev team. Thank you.

Wonderful!

2023-07-04

I am a BIG fan of the this app and all they represent. I downloaded their app at the museum and it did not work. Now it does - and it would have been smart of me to download it before my visit. Great app guided tours with behind the scenes and art information! A must have for the museum goer OR just to take a virtual tour!

Worked great, and loved the audio tours

2023-08-04

I used this on my iPhone 6 during a recent visit. I really enjoyed the audio tours, and found Rijksmuseum to be reliable, easy to use, and very informative. Do this, instead of paying for the physical audio guide at the museum!

Excellent

2023-09-05

We loved this tour which we rented in the museum on on iPod touch, but it would obviously be cheaper just to download this free app!

Audio works

2023-10-07

The sound works if you turn the ringer button/switch to on (not silent/vibrate mode), and then turn up the volume.

6+ hours of audio if you pick the short versions of everything.

Best museum app so far!

2023-11-07

We’ve done several museums and sites on our trip, including Versailles, Musee d’Orsay, and the Van Hogh. This has been the easiest to use, allows me to use my own earbuds, and I’ve appreciated the descriptions. I’m not generally knowledgeable about art, and the narration points out just enough background and subtle intent/meaning to make it enjoyable without being overbearing. And it’s free!

Great app!

2023-12-09

I always try to get an audio guide at museums and was really pleased to learn Rijksmuseum provides a free one! Unlike a typical audio guide, you could select from a variety of different “tours” and type in the numbers from individual works. I loved the flexibility this provided. We did the highlights tour and a special exhibition tour - both were lovely! Also Rijksmuseum features a map / GPS that directs you to the next work in each tour, which is incredibly helpful for a huge museum like the this app!

Official audio guide

2024-01-11

Very good and useful! Thank you!



Is Rijksmuseum Safe? 🤗🙏


Yes. Rijksmuseum is very safe to use. This is based on our NLP (Natural language processing) analysis of over 48 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for Rijksmuseum Is 89.6/100.


Is Rijksmuseum Legit? 💯


Yes. Rijksmuseum is a totally legit app. This conclusion was arrived at by running over 48 Rijksmuseum User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Rijksmuseum Is 100/100..


Is Rijksmuseum not working? 🚨


Rijksmuseum works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Rijksmuseum? Post a Review




Features

- Free multimedia tours with interactive floor plans and directions

- 3D audio introduction clips, animations, and additional commentary by experts and enthusiasts for each work of art

- Create your own route or use the route selection assistant to find an ideal route that suits your interests

- Search function to find the route to an artwork or the closest toilet, café, or shop

- 10% discount with the app in the gift shop

- Rijksstudio feature allows visitors to enjoy their favorite artwork anytime, anywhere

- Ticket purchasing and scanning at the ticket checkpoint

- Information about the museum and its general terms and conditions

- Feedback and questions can be sent to [email protected]

- Visitors are advised to bring their headphones to the museum or purchase a headset for €1.50

- The app has been made possible by KPN, a main sponsor of the Rijksmuseum.

  Customer Service/Support
Developer:
Rijksmuseum Amsterdam


Website: