Slack brings team communication and collaboration into one place so you can get
more work done, whether you belong to a large enterprise or a small business.
Check off your to-do list and move your projects forward by bringing the right
Listed below are our top recommendations on how to get in contact with Slack. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Slack. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Slack Technologies, Inc.
Get Pricing Info for Slack
The notifications are so quiet that even on full volume, I almost never hear them, which makes this app nearly useless. This is my biggest irritation. Second, it sometimes literally takes days for the app to recognize going from a dead zone to WiFi. During this time, I’ll get notifications, but they won’t load because I’m “offline.” I also can’t change my status during these times, so if I’ve been on vacation, or away for any other reason, I can’t change the status to say that I’m back in town. I’ve tried restarting the app, my phone, turning WiFi off and using data instead...nothing has worked. Since slack is the only app that has this problem, I’m inclined to believe it’s the app and not the phone. If these things could be changed, I would happily write a new and improved review.
This app a great tool that I have used many times in many companies. I work as a contracted graphic designer for multiple companies so it can get a bit hectic. When I am working, I use an iMac and I get my notifications immediately, which is great. I also have the app for my iPhone 6, which would be a nice convenience, yet my notifications almost always never come through on time, if at all. When I step away from my computer, I would expect the same immediacy that I get from my computer. Sometimes I will sit back down at my computer, only to realize I had multiple messages sent to me that I never received in an alert on my phone. Sometimes I will be away from my computer, and my phone will start dinging like a grandfather clock at noon with 5, 10, 15+ notifications that came through all at once. I will say my internet connection is great, and rarely have issues. I have no idea what the issue is which phone notifications, but it’s beyond terrible. I constantly restart the app and my phone. Nothing seems to fix this issue and it makes me want to pull my hair out. I just wish Slack could fix this notification issue with phones. It would make my life so much easier.
I use this app to connect with Pokémon go players in my area so we can meet up for raids, etc. But every single time I open the app, it freezes on the most recent messages of the last channel I viewed. I have to close and open the app multiple times before it decides to work properly and sometimes (like right now) it's completely unusable because it stays frozen despite me reopening the app, checking to make sure I didn't miss an update or something, or restarting my phone. I have mentioned this issue to other users and they say they often have the same problem. How am I supposed to use a product that I can't even get to open properly? Please fix this issue.
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