Contact WICShop Support

by Gyubvdthb

The idea of this app is great, but the functionality is not so much. I scan everything before putting it into my cart to make sure they are WIC-approved items but end up having to put most things back at checkout because they are not eligible- even though the app reflects differently. This is not only inconvenient but also embarrassing.

Another issue has more to do with the benefits themselves. I've noticed specifically when scanning cereals that all of the sugar-loaded, chemical-filled cereals are covered, but the healthier options are not. I thought this was supposed to be a nutritional program? The size requirements are also ridiculous, especially with the current formula shortage. Why not be able to get a different sized item (ie larger can of formula) with an adjusted quantity?

by Jazzy83

This app should have never launch in the state of PA. 1st I can’t even see what quantities of food I have on the app. There’s no way to register my card with the app. It only has a tab for cereal and vegetables amounts but not for the other foods. So basically I don’t have to run around with checks but I still have to run around with a piece of paper or receipts from my last shopping trip in order to remember what I need or if I still have available for my next trip. This is just more crap for steal storage space on my phone and clutter ones purse. I’m sure others can agree. This app right now has no benefit to PA WIC participants. Also my I add that no one gave a proper demonstration on how to use the app at the WIC office but that’s an other complaint. The website was very vague as well. Hope it improves.

by Sephora13

As much as would like to enjoy using my WIC APP man it’s stressful! The pictures don’t show! I always end up taking certain items out when getting to the cashier or at self checkout! I always end up spending so much time at the bread and milk area to see which is which. The pictures are the main problems for me. I don’t have the whole day to be checking codes and names of items before I can move on. And due to pictures issues not showing I get stressed out and tired! Also the formulas are very stressful to find. I mostly have to go to different stores to find the exact formulas! Like what if I didn’t have a car? Come on now! Please fix this issues. The only one that doesn’t give me a hard time is the the fruits and vegetables, I like the vegetable and fruits section due to the fact it shows you how much you got to spend and go for it. I wish it was like that for bread, milk and other stuffs instead of looking for codes, names, and trying to figure out which item is which. It will be a lot helpful if everything could be like the fruit and vegetable where it shows you how much you got to spend and go with your business. Please fix and update this app. It’s not easy. Thank you