Contact Shirt App Support

by M0nsterTee

I tried to order a long sleeve shirt and a hoodie with my logo on it twice. They would send me a conformation email. I waited two weeks the first time and I emailed no one emailed me back. So I then went to the Instagram and messaged them. Someone then returned my email and said it was canceled for unforeseen circumstances. Which was disappointing because I had paid for rush shipping and I did not receive it in a timely fashion for which I paid extra for shipping on. I also had sent 4 emails before going to Instagram to express my concern. I tried to reorder the same design once again but it said I had already purchased so it did not allow me to try and repurchase. On the second attempt I order two shirts and once again the same thing happened only this time they blamed it on a “BUG” in the system. I no longer have faith in this app it wasted my time and got my hopes up of purchasing my shirts in bulk for my business with my logo already on it. Don’t waste your time if you live in the USA because it’s a waste of time better off purchasing own equipment and doing it yourself or taking to mall for them to do so.

by BasketballGirl41

If I could give this company a negative star review I would. I understand due to COVID items are being delayed, my question to SHIRT APP is WHY would you send out emails and advertise on your website that You “Guarantee items will arrive before Christmas”!? I placed my order of four items on December 6th!!! And 3 out of the 4 items didn’t arrive until TODAY December 29th!!! Oh to add on top this monstrosity of a business I’m still waiting on the 4th item to come in! Way past Christmas hu Shirt APP!?

That’s not even the best part, I open the package all the shirts are barely folded and hoodies were assembled all over the place! Presentation was terrible and not uniform for a real business. Now onto the prints all of the prints and ink looks to have been smeared and not solid, the pigmentation of the prints were of low quality and not worth $30-45!!! I spent $155 ( I also payed for a rushed shipping rate) just to receive crap. One of my hoodies I designed was supposed to have a print on the back and they failed to apply that, there was brown stuff on the from of the hoodie. I need my whole refund back!!!

by UsielH20

To be honest with you. I love the idea that you guys have some might like it, but I didn’t think you guys are as good as you promote yourselves. I got an order of three shirts (XL) and a sweater (XL). Two out of three shirts were right size (XL) and the other was wrong (L). Sweater was the right size. I thought the printing was going to be much better, but it just seems like it was digitally put on. Quality of the print was awful. Quality of the shirts and sweatshirt was fine. I read some of the reviews after I bought my order and hoped it would be better than they said. To be honest I’m not bashing the Shirt App, but if you’re looking for some custom shirts or sweaters go to your local screen printer. Because it was worst purchase I’ve made this year. As soon as I pulled out the first shirt and seen the printing. It was a sad day. Spent like $150. Wish I wouldn’t have made the purchase and still had my money. No hate towards Shirt App, but I would not recommend it. I’ll probably make a donation to make local goodwill. I was so hyped for my custom shirts too. Well thanks I guess..