Coupa Mobile Reviews

Coupa Mobile Reviews

Published by on 2021-08-30

APPROVE • Approve, reject, or hold documents to keep your business moving •
Get push notifications when a request requires your attention EXPENSE • Create
and submit expense reports on the go • Capture expenses easily with receipt
photos or manual entry SHOP • See personalized Catalog an...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Coupa Mobile Reviews

  • By

    Love it! Makes Expenses Easy

    I’ve been a user of Coupa Expenses for a couple years now and I feel compelled to write in because I’ve read a couple of the nasty reviews and I just can’t believe what people have written. I love this app. It’s easy, intuitive, fast and above all I love the fact that I can just talk my expenses into my phone and it transcribes my voice into an expense line item. It’s so fast and easy that I even find myself using the phone app even when I’m doing my end of week audit against my credit card bill because it’s just easier to talk or take a picture of a receipt than it is to do it online. And that’s saying a lot because online is super easy too but I love my phone so it’s my preferred mode of doing everything these days. Honestly, if I ever have to go back to the old ways of doing expenses I’ll be super bummed.

  • By

    Way better than concur

    Coupa has been such a major improvement over the old concur software we were using before. I mainly use it for expenses, but it even has this super cool purchasing feature where I can just take a picture of something and then it uses AI to find the item for me to purchase. For expenses I log a lot of mileage so I love how it has a GPS tracking option to map and log my routes to automatically create the expense report lines for me. If I sit down at a restaurant it even creates a draft placeholder for me so I won’t forget any expenses or receipts at the end of a business trip. I used to wish for the day of having an executive assistant to do my expense reports for me, but now with Coupa with Coupa it’s even easier.

  • By

    Freezes Constantly, Bane of My Existence

    I work for a large organization where all employees have to use the system. The web based platform is fine. The app is terrible. We all swap tricks to how best get through the pain that is using this garbage program. My recommendation would be to do all you can on your cpu and only use the app if absolutely necessary OR just to attach the pictures. As someone who travels about 75% of the time I find myself having to do my reports late in my hotels on my cpu or a week later at home. 90% of the the time the app takes 5 min to load one page, or even respond to me clicking a text field. I have messaged them about this in the past and the answer I received was essentially 🤷‍♂️.... Blessedly my company will soon be moving to a new reporting system. If you are considering Coupa, do your employees and yourself a favor and skip the migraine that is this system. ALSO!!! a bunch of the 5 star reviews for this came on the same day (3/14)... Maybe if the programming team spent half the time they took to write fake reviews on fixing the bugs they wouldn’t have to pad their terrible app with bs reviews.

  • By

    Good and convenient but...

    Coupa mobile save me a bunch of time from having to manually log my expenses in batch at the end of the week. Please make sure we can add screenshots as attachments to expense items! I would love to add my Uber receipts directly to the app but right now I can't because those are sent as screenshots on my phone

  • By

    Painful to use and the worst part about doing expenses

    I avoid expenses at all costs, primarily because the app is so painfully slow, freezes and crashes repeatedly. Shows one thing in the app and something different in the website. It’s unbelievable. I’ve used competitors at previous jobs and found their apps MUCH easier to use, more intuitive and don’t think they ever crashed once. If you are Finance and considering Coupa I’d look elsewhere based on app performance alone. I’m months behind on expenses because it takes all day to get stuff entered due to issues with the app.

  • By

    Simple and efficient

    I’ve been using the Coupa app since 2015 to review req and expense approval requests. The expense features allow me to actively capture my expenses and quickly attach receipts. The app is also functional offline which allows me to update my expenses even when on airplane mode and submit for approval when I am back online.

  • By

    Huge time waste and report score is ridiculous

    This takes forever to enter expense reports. Increased the amount of time by two easily. Photo capture of receipts doesn’t work well. But the MOST annoying is the stupid report score. It arbitrarily scores expenses based on the cost and it has no idea of what is necessary for the expense. For example, if you rent a car for three days it tells you that’s “a little too high”. How the heck does the app know whether that’s high or not. The app is horrible.

  • By

    Almost Unusable

    In the past few months, this app has become almost unusable for doing approvals. It used to work fine, but no longer does. There are extreme latencies that feel like the app is frozen, which makes navigation with the app a terrible experience. Many approvals that appear on the browser do not appear in the app. The app’s badge notification number does not correspond to the number of pending items in the app due to the sync’ing/refresh issues.

  • By

    Great app and much easier than our last app.

    I use this almost every day because i travel so much for work. Works great, gets me paid on time, and lets me get rid of the scraps of paper I used to have in my pockets. Pretty much all I could ask for.

  • By


    Pretty straight forward to use. I like that it tracks my mileage on a trip, the speak to text works much better than Siri and I only have to snap a pic to start my expense without having to type all the data.

  • By

    Much easier than the other major app

    Makes entering expenses simple and easy. You take a picture and the data on the receipt goes into the app. Even the handwriting. How do they do that? Very cool. I used to pay my ex-wife to do my expenses!

  • By

    Expenses are now fun!

    Love the app, so simple and straightforward. I can add pics of receipts to my wallet as I go, and simply talk to the app to tell it the expenses. I used to dread expense reports and now I get them done at the end of the trip because it's so easy to capture expenses on the go.

  • By

    I’m a fan

    The interface is very smooth, especially the voice entry option. I usually track my expenses on the fly, which means that I submit my report as soon as I land home

  • By

    App Won’t Refresh

    When it works, this app is great. However I have had to delete and re download the app several times because it does not update with the new expense reports. After reinstalling the new reports will come up. Is this a bug? Does it happen to anyone else ?

  • By

    The ONLY way to manage travel expenses

    Great experience and super easy way to track and manage expenses without all the headaches other apps bring. The only way to go.

A better way to Contact apps

You can now contact Coupa Mobile customer service directly
via Email using our new site -

Contact Coupa Mobile directly

Is Coupa Mobile Safe?

Yes. Coupa Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 104 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Coupa Mobile Is 87.0/100.

Is Coupa Mobile Legit?

Yes. Coupa Mobile is a totally legit app. This conclusion was arrived at by running over 104 Coupa Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Coupa Mobile Is 87.0/100.

Is Coupa Mobile not working?

Coupa Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Coupa Mobile? Report Issue

Leave a comment:

Why should I report an Issue with Coupa Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of Coupa Mobile to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Coupa Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Coupa Mobile.

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