Coupa Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Coupa Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Coupa Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Coupa
Read 3 Customer Service Reviews 😭😔💔
Freezes Constantly, Bane of My Existence
by Will1990d
I work for a large organization where all employees have to use the system. The web based platform is fine. The app is terrible. We all swap tricks to how best get through the pain that is using this garbage program. My recommendation would be to do all you can on your cpu and only use the app if absolutely necessary OR just to attach the pictures. As someone who travels about 75% of the time I find myself having to do my reports late in my hotels on my cpu or a week later at home. 90% of the the time the app takes 5 min to load one page, or even respond to me clicking a text field.
I have messaged them about this in the past and the answer I received was essentially 🤷♂️....
Blessedly my company will soon be moving to a new reporting system. If you are considering Coupa, do your employees and yourself a favor and skip the migraine that is this system.
ALSO!!! a bunch of the 5 star reviews for this came on the same day (3/14)... Maybe if the programming team spent half the time they took to write fake reviews on fixing the bugs they wouldn’t have to pad their terrible app with bs reviews.
Painful to use and the worst part about doing expenses
by DC_Texpat
I avoid expenses at all costs, primarily because the app is so painfully slow, freezes and crashes repeatedly. Shows one thing in the app and something different in the website. It’s unbelievable. I’ve used competitors at previous jobs and found their apps MUCH easier to use, more intuitive and don’t think they ever crashed once. If you are Finance and considering Coupa I’d look elsewhere based on app performance alone. I’m months behind on expenses because it takes all day to get stuff entered due to issues with the app.
Disappointing UI
by Businss Travler
Abacus is superior in every way for user experience for expense reimbursement speed and AI accuracy. I travel a lot and we switched to coupa for expense reimbursement recently. It is difficult to create trips and submit expenses as the occur during a trip. The photo feature almost never finds the vendor and the wallet will not do anything but hold a picture...can’t expense out of the wallet? What’s the point? I had high hopes for this since I’ve used coupa for procurement...but expense management is horrible.
Have a Problem with Coupa Mobile? Report Issue
Why should I report an Issue with Coupa Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Coupa Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Coupa Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Coupa Mobile.
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