Contact Milanoo Fashion Shopping Support

by 2020truestory

I gave this company a try since it looked like it had cute items. I just wanted the items for my trip that was four weeks away. I figured I had plenty of time. My cart had over 15 items and my total was over $100 only to find out I would have to pay $25 for shipping! Like I said I wanted cute things so I placed the order to get it fast. I went on my trip and never received any of my items and the tracking system they have is a joke! It’s not through the company!!! I came back from my trip to finally get the items, the dresses are ripped and the others have strings hanging off!! Poorly made, not to mention the Jewelry is trash!! I got a pair of earrings with one earring ! Necklace that was bent so I never wore anything!! I tried to return items but the customer has to pay for it outta pocket and they must receive the items within 14 days!!! It’s a joke!!! It took 6 weeks got my items to get to me but I have to pay to return them and make sure it’s within 14 days!!! Like I said WORST PLACE TO SHOP ONLINE SO DONT DO IT!!!

by Screw Milanoo

The so called “customer service” couldn’t be any worst if they tried. The “call us” phone numbers, aren’t even real functional numbers and once you do find the one working number listed on the screen for your orders, it’s a clueless agent who directs you to a different number that’s entirely computer generated and entirely unhelpful. I have been waiting for weeks and still no package and no capable soul available to help me at all. I am warning any unknowing shopper looking for any sort of help within a company, run away from this and save yourself money and a massive headache. Literally this company and it’s incompetence has given me a freaking headache 👎👎👎😡

by MegLoza

Although some of their items look cute, trust me, find another company to order from. I originally bought a jacket in December, I finally received it at the end of January. It was entirely off of the measurements adversities and button holes weren’t sewn. I had to pay to ship it back before they would start my return. They received my return about a week after I sent it back. It took two months two send another jacket. I inquired several times about when my jacket would be shipped and was told three different dates. It’s now April, no idea where the jacket is and I have no need for it now.