Careem app not working? crashes or has problems?

Careem Status

Published by Careem on 2023-12-18

With Careem, all you need is one app for your everyday needs. Book a ride, order
food from your favourite restaurants, receive your groceries in minutes, and
more - all with secure online payments.

I have a problem with Careem

Are you having issues? Select the issue you are having below and provide feedback to Careem.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

66.7%

Something else

66.7%

Crashes

33.3%

Reported Issues: 2 Comments

By indira bahadur 2 months ago

Unable to place an order

By Lorren Georgeadies 1 year ago

CAREEM app opens but doesn't allow me to put in my destination, why is the app not working

Common dislikes about Careem app

- Drivers taking longer routes

- App not working properly

- Wrongfully charged

- Drivers not interested in taking rides with promotions

- Only one seat allowed in cab

Have a Problem with Careem – rides, food & more? Report Issue

Common Careem Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Careem app on iOS and Android devices. Solve all Careem app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Careem iPhone Issues and Solutions

Careem iOS app crashes, not working, errors
Careem iOS app network issues
Careem on iOS has black/white screen

Careem Android App Issues and Solutions

Careem has errors/crashing/not working
Careem server network connectivity issues
Careem has black screen

Careem iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Careem app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Careem app crashes or not working on Iphone (iOS):

Close and restart the Careem app on iPhone
Update Careem app to the Latest Version for iOS
Uninstall and reinstall Careem iPhone app
Update your iPhone to the latest iOS version

Fix Careem on iPhone unable to connect to server/internet connection issues::

To resolve Careem network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Careem black/white screen (blank screen) on iPhone:

Follow the Careem iOS app troubleshooting guide Here →

Careem Android App Issues and Solutions

Fix Careem not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Careem app issues:

Force Stop the Careem App
1. On android, goto "Settings" » click Careem app. » click "Force Stop".

Update Careem to the latest version on PlayStore

Clear Careem App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Careem app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Careem.

Fix Careem unable to contact server/ Careem internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Careem » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Careem » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Careem on android.

Solve Careem black/white screens issue on Android:

Follow the Careem android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Careem, developers of Careem.

100% Contact Match

Developer: Careem

E-Mail: [email protected]

Website: Visit Careem Website

60% Contact Match

Developer: Careem

E-Mail: [email protected]

Website: Visit Careem Website

About this app

Book a ride, order food from your favourite restaurants, receive your groceries in minutes, and more - all with secure online payments. Discover the easiest way to send money instantly with just a phone number, and explore more payment features for a secure cashless experience across Careem . Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, Hala taxi, local taxi services*. Arrange instant deliveries with a Captain - whether you need to send a parcel, get documents collected or need items bought. Explore thousands of restaurants, and get food delivered to your door fast and on time. Customise your order to your liking, and track your delivery in real time. And with our subscription program this app Plus, get more value out of every ride and order! Or explore the city on two wheels with bike rentals*! Discover neighbourhood favourites, trending hits, international bests - and more! Went to your fridge, only to find you’re out of water, juice or fresh fruits? Anything you need, from anywhere in the city. With this app, all you need is one app for your everyday needs. Get groceries delivered super fast with this app Quik. Check out the full list of services waiting for you on this app! Ready to simplify your life? We’ll be there in a flash!