千牛 app not working? crashes or has problems?

千牛 Status

Last Updated on 2024-11-19 by Tmall.com

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Common 千牛 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 千牛 app on iOS and Android devices. Solve all 千牛 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

千牛 iPhone Issues and Solutions

千牛 iOS app crashes, not working, errors
千牛 iOS app network issues
千牛 on iOS has black/white screen

千牛 Android App Issues and Solutions

千牛 has errors/crashing/not working
千牛 server network connectivity issues
千牛 has black screen

千牛 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 千牛 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 千牛 app crashes or not working on Iphone (iOS):

Close and restart the 千牛 app on iPhone
Update 千牛 app to the Latest Version for iOS
Uninstall and reinstall 千牛 iPhone app
Update your iPhone to the latest iOS version

Fix 千牛 on iPhone unable to connect to server/internet connection issues::

To resolve 千牛 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 千牛 black/white screen (blank screen) on iPhone:

Follow the 千牛 iOS app troubleshooting guide Here →

千牛 Android App Issues and Solutions

Fix 千牛 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 千牛 app issues:

Force Stop the 千牛 App
1. On android, goto "Settings" » click 千牛 app. » click "Force Stop".

Update 千牛 to the latest version on PlayStore

Clear 千牛 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "千牛 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 千牛.

Fix 千牛 unable to contact server/ 千牛 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 千牛 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 千牛 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 千牛 on android.

Solve 千牛 black/white screens issue on Android:

Follow the 千牛 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tmall.com, developers of 千牛.

Verified email

Contact e-Mail: qianniu@taobao.com

Verified email ✔✔

E-Mail: wireless.taobao@gmail.com

Website: 🌍 Visit 淘宝 Website

Privacy Policy: http://terms.alicdn.com/legal-agreement/terms/suit_bu1_taobao/suit_bu1_taobao201703241622_61002.html

Developer: Taobao

About this app

More official tools are waiting for you to experience. ● Many official tools were added, and open use for free. e. g. product management, order management, reviews management, join the sales-promotion, coupons management... 4. ● Integration of multi-channel marketing play, set free station flow, efficient promotion, customer conversion in one of the marketing ability set page. 7. 1. If you need to feedback the function problems of Qianniu APP product, please open the "Qianniu sidebar → Feedback", select the correct feedback object, upload the screenshot of the problem, describe the specific problem, or add the Dingtalk group "34996305", email to "qianniu@taobao. You can directly call taobao customer service hotline: 0571-88157858 (manual service time: 9:00-21:00) for all kinds of rules and business problems in store operation. 2. The 9. 0 version of qianniu was released in 2021, and every one can open shop on taobao for free. Qianniu is Taobao&Tmall merchants' workbench, millions of merchants are using it.