My TreeHouse app not working? crashes or has problems?

My TreeHouse Status

Last Updated on 2024-05-07 by Treehouse Hope

I have a problem with My TreeHouse

Are you having issues? Select the issue you are having below and provide feedback to My TreeHouse.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with My TreeHouse? Report Issue

Common My TreeHouse Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My TreeHouse app on iOS and Android devices. Solve all My TreeHouse app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My TreeHouse iPhone Issues and Solutions

My TreeHouse iOS app crashes, not working, errors
My TreeHouse iOS app network issues
My TreeHouse on iOS has black/white screen

My TreeHouse Android App Issues and Solutions

My TreeHouse has errors/crashing/not working
My TreeHouse server network connectivity issues
My TreeHouse has black screen

My TreeHouse iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My TreeHouse app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My TreeHouse app crashes or not working on Iphone (iOS):

Close and restart the My TreeHouse app on iPhone
Update My TreeHouse app to the Latest Version for iOS
Uninstall and reinstall My TreeHouse iPhone app
Update your iPhone to the latest iOS version

Fix My TreeHouse on iPhone unable to connect to server/internet connection issues::

To resolve My TreeHouse network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My TreeHouse black/white screen (blank screen) on iPhone:

Follow the My TreeHouse iOS app troubleshooting guide Here →

My TreeHouse Android App Issues and Solutions

Fix My TreeHouse not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My TreeHouse app issues:

Force Stop the My TreeHouse App
1. On android, goto "Settings" » click My TreeHouse app. » click "Force Stop".

Update My TreeHouse to the latest version on PlayStore

Clear My TreeHouse App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My TreeHouse app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My TreeHouse.

Fix My TreeHouse unable to contact server/ My TreeHouse internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My TreeHouse » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My TreeHouse » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My TreeHouse on android.

Solve My TreeHouse black/white screens issue on Android:

Follow the My TreeHouse android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Treehouse Hope, developers of My TreeHouse.

About this app

An interactive app for TreeHouse program participants to fully engage through communication, sign-ups, calendars and more!