Contact BofA Prepaid Support

by MatiAASSSSS

I was supposed to receive a ton of payments every 2-4 weeks through my unemployment for the last 12 months while I was gone out of town but none of the roughly $7,000 loaded onto this app for no particular reason. Didn’t have a phone while I was gone for a year,Didn’t think it would matter as the money was supposed to load on their instantly,Now I have to file a huge complaint to unemployment who won’t answer now because they’re so busy and they’re not giving out $ much anymore now my luck of course so I had to reopen and then also re-file my claim again because mine closed since this app wouldn’t receive my money and they still won’t get back to me like they would before right away it was so easy before and I doubt this app will magically make all that money appear so no I do not recommend this app to anyone at all as after a while of receiving SOME payments they for sure most definitely decided to take all my $ obviously so I got completely screwed over since I needed that money so very much and now I’m in debt to my house and much more since I was counting on that $ :) awesome.

by Poetik13

Dissatisfied and disappointed with the funds transfer and availability of funds to accounts! You no longer support cash app so we as a consumer have been denied the choice of how we receive our money when in fact cash app supports BofA and actually helps walk your customers through how to receive benefits! Not only has that made it frustrating but almost virtually impossible to transfer money you leave us with very few options, the one time transfer option is garbage and makes funds available finally after 5 days and what not! You’ve forced your customers to either use their debit card for all purchases or make up to $1000 withdrawals a day which has ultimately left your consumer powerless when it comes to receiving our funds! Last but not least it’s unfortunate that BofA the account service provider for all unemployment accounts doesn’t in-fact treat us like customers it’s like we realistically are a bother to them as a service provider

by Moniza66

Many years ago BofA screwed me over on a new checking account that I opened with them, I had deposited my payroll check and schedule all my payments, everyone got paid but BofA themselves, why? As a new account they said I needed to deposit cash to pay BofA, bull crap if you asked me, my check didn’t bounce and all the others got their money, so my credit card with 0 and 4% went to 27 and 30% over night back in 2008, I closed the account and I’m a happy Chase customer ever since, fast forward to 2021 my EDD money is in this BofA account and after weeks of not being able to login to see my balance because I assumed that they were doing a schedule maintenance overnight I still can’t login to see my account and then I learn on the news that they’re getting sued for mishandling EDD accounts, except this time we the people don’t have a choice to switch banks like in 2008. Shame on you BofA , everyone stay FAR AWAY from BofA 😡