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by Tommy11407

The fact that companies practically shove this down your throat is ridiculous in itself, but that isn’t the fault of the app developers. I do have a problem with the app taking money out of your account when you initiate a transfer to another bank account, but then that money not showing up in your other account. Sent a test transfer of $10 last Thursday and it’s yet to appear. No email or notification indicating that it may take “x business days” either. In case I messed up my baking info, I did another $5 test transfer and triple checked the information, that’s yet to appear as well. A Venmo transfer I initiated after the $10 transfer was deposited quicker than this. Where’s my money!?

by Dontgetapp683847

I’ve had nothing but problems with their cards when I first got it I couldn’t even make a account because it was asking me to verify with my manger to open my account and when I went to her she said she has nothing to do with it so finally after calling costumer service they fixed the problem but I can’t make any online purchase I can only swipe it at stores so that has been the problem up until now where I’m tired of this terrible card and guess what I can’t even transfer my freaking money either because i can’t use the card online it won’t go through I called Customer service they didn’t help at all so please don’t get whatever they offer it’s all trash and it’s only gonna make things harder😡😡😡

by Samantha Lowes

This is one of the awful prepaid cards you can get, if you gonna use this for a direct deposit from your job expect 3-5 days delays and if the day you usually receive your paycheck is a holiday add an extra 3 days of delay (8).
The customer service is usually overseas either from the Philippines or India and, they don't care about you as a customer they try to play nice but it's like you are talking to a robot they keep repeating words like “ nothing to worry about it” If you make a purchase online and later for whatever reason you get a reimbursement from the merchant THEY WILL NOT ALLOW YOU TO GET IT UNTIL YOU GO THRU A POLYGRAPH TEST 3 TIMES, AND USUALLY THEY WILL STAY WITH THE MONEY.
If you just got this card at work from any olive garden restaurant to get deposit your tips or your weekly paycheck be aware that they will still your money little by little and they will never give you a reason other than: “ Nothing to worry about it” This paycheck card is a NIGHTMARE.
You don't believe me: CALL CUSTOMER SERVICE AND YOU WILL CONFIRM THE:

“ Nothing to worry about it” when they still your tips, They love to say that, IN YOUR FACE.