Buttercam app not working? crashes or has problems?

Buttercam Status

Last Updated on 2024-11-11 by 北京缪客科技有限公司

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

Not working

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Common Buttercam Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Buttercam app on iOS and Android devices. Solve all Buttercam app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Buttercam iPhone Issues and Solutions

Buttercam iOS app crashes, not working, errors
Buttercam iOS app network issues
Buttercam on iOS has black/white screen

Buttercam Android App Issues and Solutions

Buttercam has errors/crashing/not working
Buttercam server network connectivity issues
Buttercam has black screen

Buttercam iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Buttercam app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Buttercam app crashes or not working on Iphone (iOS):

Close and restart the Buttercam app on iPhone
Update Buttercam app to the Latest Version for iOS
Uninstall and reinstall Buttercam iPhone app
Update your iPhone to the latest iOS version

Fix Buttercam on iPhone unable to connect to server/internet connection issues::

To resolve Buttercam network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Buttercam black/white screen (blank screen) on iPhone:

Follow the Buttercam iOS app troubleshooting guide Here →

Buttercam Android App Issues and Solutions

Fix Buttercam not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Buttercam app issues:

Force Stop the Buttercam App
1. On android, goto "Settings" » click Buttercam app. » click "Force Stop".

Update Buttercam to the latest version on PlayStore

Clear Buttercam App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Buttercam app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Buttercam.

Fix Buttercam unable to contact server/ Buttercam internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Buttercam » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Buttercam » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Buttercam on android.

Solve Buttercam black/white screens issue on Android:

Follow the Buttercam android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 北京缪客科技有限公司, developers of Buttercam.